About the RoleWe are looking for a driven Business Development / IT Services Sales Expert to accelerate revenue growth across our IT services portfolio — including custom software development, web & mobile app development, cloud infrastructure, AI/ML solutions, and enterprise products (CRM, HRMS, ERP, fintech). The ideal candidate is a hunter and a relationship-builder who can generate qualified leads, close deals, and keep clients coming back through exceptional service.

Key ResponsibilitiesLead Generation &

• Prospecting

- Build and manage a healthy sales pipeline through outbound prospecting — cold emails, LinkedIn outreach, calls, and networking.
- Identify and qualify new business opportunities across target industries and geographies.
- Research target accounts, decision-makers, and buying signals to prioritize high-value prospects.
- Leverage inbound leads, referrals, events, and digital campaigns to convert interest into opportunities.
- Maintain a consistent volume of qualified meetings and demos each week/month.

Sales & • Deal Closing
- Own the full sales cycle from first contact to signed contract.
- Understand client pain points and map them to the right IT service or solution.
- Prepare and deliver compelling proposals, pitches, and product/service demonstrations.
- Negotiate pricing, scope, and terms to close deals that are profitable and mutually beneficial.
- Consistently meet or exceed monthly and quarterly revenue targets.

Customer Service & • Account Management
- Serve as the primary point of contact for clients, ensuring a smooth, responsive, and professional experience.
- Build long-term relationships that drive repeat business, upsells, and referrals.
- Coordinate closely with delivery and technical teams to ensure client expectations are met.
- Proactively address concerns,



resolve issues, and follow up to guarantee client satisfaction.
- Gather feedback to improve service quality and identify new opportunities within existing accounts.

CRM, Reporting & • Collaboration
- Keep the CRM updated with accurate lead, prospect, and account data.
- Track KPIs and report on pipeline health, conversion rates, and forecasts.
- Collaborate with marketing on campaigns, content, and lead-nurturing efforts.
- Share market intelligence and competitor insights with internal teams.

Required Skills & • Qualifications
- 2–6 years of experience in IT services sales, B2B software sales, or business development (adjust to your seniority need).
- Proven track record of lead generation and consistently hitting sales targets.
- Strong understanding of IT services — software development, cloud, AI/ML, and enterprise applications.
- Excellent communication, presentation, and negotiation skills.
- A customer-first mindset with strong relationship-management ability.
- Proficiency with CRM tools (e.g., HubSpot, Salesforce, Zoho) and sales/prospecting tools.
- Self-motivated, target-driven, and comfortable working independently and in a team.
- Bachelor's degree in Business, Marketing, IT, or a related field.

Preferred / Nice to Have
- Existing network within [target industries/regions].
- Experience selling to international markets (US, Middle East, Europe).
- Familiarity with solution selling, consultative selling, or account-based selling.
- Exposure to bidding platforms (Upwork, Clutch, LinkedIn Sales Navigator).

What Success Looks Like (First 6 Months)
- A qualified, well-documented pipeline built from scratch or scaled from existing leads.
- Consistent achievement of monthly meeting and revenue targets.
- Strong client relationships with measurable satisfaction and retention.

📌 Information Technology Sales Specialist (New Delhi)
🏢 .
📍 New Delhi