HR & BUSINESS OPERATIONS MANAGER
Position Overview
We are looking for a highly responsible, proactive, and result-oriented HR & Business Operations Manager who can independently manage the companys HR functions, employee coordination, recruitment, sales support, and day-to-day business operations.
The candidate will work closely with the Management and will be responsible for ensuring that employees perform effectively, company processes run smoothly, and business and sales objectives are achieved.
Key Responsibilities
1. Human Resource Management
- Manage the complete HR functions of the company.
- Maintain regular communication and coordination with all employees.
- Manage attendance, leave, discipline, employee records, and HR documentation.
- Implement company HR policies, rules, and SOPs.
- Monitor employee performance and productivity.
- Conduct regular employee performance reviews.
1. Recruitment & Team Building
- Identify manpower requirements in consultation with Management.
- Prepare job descriptions and coordinate recruitment activities.
- Source, screen, interview, and select suitable candidates.
- Manage employee joining, documentation, induction, and onboarding.
- Build a solid and productive team according to business requirements.
1. Sales & Business Support
- Work closely with Management to develop strategies for increasing sales.
- Coordinate with the Sales Team and monitor their daily activities.
- Track sales targets, customer follow-ups, lead generation, and conversion.
- Identify performance gaps and take corrective actions in consultation with Management.
- Motivate employees and sales teams to achieve their targets.
- Prepare daily, weekly, and monthly performance reports.
1. Business Operations
- Take ownership of the company’s day-to-day operational activities.
- Coordinate between different departments and ensure smooth workflow.
- Follow up on pending tasks and ensure timely completion.
- Identify operational problems and coordinate with Management for solutions.
- Ensure that company SOPs and processes are properly implemented.
- Maintain accountability and responsibility across the organization.
1. Management Coordination
- Work directly with the Management on HR, Sales, Recruitment, and Operations.
- Provide regular updates and reports to Management.
- Participate in management meetings and implement decisions effectively.
- Act as a bridge between Management and employees.
- Maintain confidentiality regarding company and employee matters.
Key Performance Areas (KRA)
- Recruitment and employee retention
- Employee discipline and productivity
- Sales team coordination and performance
- Achievement of business targets
- Operational efficiency
- Employee satisfaction and communication
- Timely completion of assigned tasks
- Implementation of HR & Company SOPs
- Quality and accuracy of management reporting
Candidate Profile We are looking for someone who is:
- Highly responsible and self-motivated
- Strong in communication and people management
- Capable of handling multiple responsibilities independently
- Result-oriented and proactive
- Good at problem-solving and decision-making
- Comfortable working directly with senior management
- Experienced in HR, Recruitment, Team Management, Sales Coordination, and Business Operations
Ideal Experience 3–7 years of relevant experience in HR, Administration, Operations, Recruitment, Sales Coordination, or a similar managerial role.
Important Requirement
This is not a routine HR position. We need a person who can take ownership of HR + Recruitment + Employee Management + Sales Coordination + Business Operations and work closely with Management to improve the overall performance and growth of the company.
The selected candidate will be expected to take responsibility, identify problems, propose solutions, and ensure execution—not merely report problems to Management.(phone hidden)
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📌 Hr Business Analyst (Kolkata)
🏢 AMB Interio
📍 Kolkata