Role & responsibilities

Years of Experience: 10+ Years

Job Summary: We are seeking a highly skilled D365 CRM Solution Architect with extensive experience in Microsoft Dynamics 365 to lead the design and implementation of CRM solutions. The ideal candidate will possess a deep understanding of CRM processes and best practices, and will be responsible for translating business requirements into technical solutions that enhance customer engagement and drive business growth.

Responsibilities:

- Lead the architecture, design, and implementation of Dynamics 365 CRM solutions.
- Collaborate with stakeholders to gather and analyze business requirements and translate them into technical specifications.
- Develop and maintain solution architecture documentation, including design patterns, integration strategies, and data models.
- Provide technical leadership and guidance to development teams throughout the project lifecycle.
- Ensure the quality and performance of the CRM solutions through rigorous testing and validation.
- Stay updated with the latest Dynamics 365 features and best practices, and recommend improvements to existing systems.
- Facilitate workshops and training sessions for end-users and stakeholders to ensure successful adoption of the CRM solutions.
- Work closely with project managers to ensure timely delivery of projects within budget.

Mandatory Skills:





- Proven experience with Microsoft Dynamics 365 CRM, including configuration, customization, and integration.
- Strong understanding of CRM processes and best practices.
- Experience in solution architecture and design for enterprise-level applications.
- Proficiency in data modeling, integration techniques, and API management.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication and interpersonal skills to effectively collaborate with cross-functional teams.

Preferred Skills:

- Experience with Azure services and cloud-based solutions.
- Knowledge of Power Platform (Power Apps, Power Automate, Power BI).
- Familiarity with Agile methodologies and project management tools.
- Certifications in Microsoft Dynamics 365 or related technologies.

Qualifications:

- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 10-15 years of experience in CRM solution architecture, with a focus on Microsoft Dynamics 365.
- Proven track record of successful CRM implementations in a variety of industries.

If you are a dynamic and results-oriented professional with a passion for CRM solutions and a robust background in Dynamics 365, we encourage you to apply for this exciting opportunity.

Preferred candidate profile

Perks and benefits

📌 Hiirng "MS DynamicsArchitect" @ Coforge (Greater Noida)
🏢 Coforge
📍 Greater Noida