- Lead technology operations across a national multi-site footprint.

- Drive infrastructure strategy in a high-growth business workplace.

About Our Client

Our client is a leading, technology-enabled business platform with a significant nationwide presence and a rapidly expanding footprint. Operating across hundreds of locations, the organization delivers managed environments and business solutions to a diverse portfolio of enterprise customers and is investing heavily in technology, operational excellence, and digital transformation to support future growth.

- Defining and executing the infrastructure and technology operations strategy across a large multi-location environment.

- Ensuring high availability and performance of enterprise networks, workplace technology platforms, communication systems, and critical business services.

- Leading Infrastructure Operations, Network Operations, End User Services, Workplace Technology, and IT Service Management functions.

- Managing technology ecosystems including LAN/WAN, Wi-Fi, cloud infrastructure, firewalls, servers, identity management platforms, collaboration tools, and enterprise communication systems.

- Overseeing workplace technologies including video conferencing, AV systems, printing infrastructure, CCTV, access control solutions, and integrated building technologies.

- Establishing robust cybersecurity controls, disaster recovery frameworks, backup strategies, and business continuity plans.

- Driving service excellence through SLA governance, operational monitoring, incident management, and continuous improvement initiatives.

- Managing strategic vendor partnerships, procurement programs, contract negotiations, and technology budgets.

- Building, mentoring, and leading high-performing infrastructure and operations teams across multiple regions.

- Driving technology standardization, modernization,



cost optimization, and scalability initiatives to support future business growth.

The Successful Applicant

- 18+ years of experience in IT Infrastructure, Technology Operations, Enterprise Infrastructure, or IT Service Delivery leadership roles.

- Proven experience managing technology operations across large, distributed, multi-site environments.

- Demonstrated success supporting 2,000+ end users across geographically dispersed locations.

- Strong expertise in Infrastructure Operations, Network Operations, Service Delivery, End User Computing, and Workplace Technology.

- Experience managing enterprise networks, firewalls, cloud platforms, cybersecurity solutions, identity management systems, and business-critical infrastructure.

- Proven track record of leading large technical teams and managing complex vendor ecosystems.

- Experience with technology procurement, budget ownership, cost optimization, and governance frameworks.

- Exposure to sectors such as commercial real estate, managed environments, retail, business parks, hospitality, or other multi-location operating models will be an advantage.

- Strong stakeholder management, leadership, problem-solving, and communication capabilities.

- Ability to combine strategic thinking with hands-on operational leadership.

What's on Offer

- Opportunity to lead technology operations across one of India's largest distributed business environments.

- Strategic leadership role with ownership of infrastructure, operations, cybersecurity, and workplace technology.

- High visibility with senior leadership and direct impact on business growth, customer experience, and operational excellence.

- Opportunity to build scalable technology capabilities and drive enterprise-wide transformation initiatives.

- Competitive leadership platform with significant long-term growth potential.

Contact

Quote job ref: JN-072026-7073866

📌 Head of IT Infrastructure (Gurugram)
🏢 Michael Page
📍 Gurugram