We are hiring a Guest Service Associate to join our team at Sonipat!

If you are a hospitality professional passionate about operations and student relations, we want to hear from you.

? Role Overview

As a Guest Service Associate, you will manage daily operations for assigned student residential blocks. You will ensure a high-quality living environment by overseeing hygiene, maintenance, and student grievances.

? Key Responsibilities

- Student Relations: Handle daily complaints, monitor feedback, and ensure swift resolution and closure via our internal app.
- Operations: Manage student check-ins, check-outs, and strict key management protocols for the block.
- Property Maintenance: Complete regular block snagging and coordinate directly with the technical team for quick repairs.
- Housekeeping & Hygiene:



Supervise daily housekeeping schedules and checklists to maintain peak cleanliness.
- Data Management: Maintain accurate operational records and data logs for your respective block.

? Qualifications & Requirements

- Education: Degree or Diploma in Hotel Management.
- Experience: 1 to 2 years of relevant experience. Freshers with a hospitality background are also welcome to apply!
- Skills: Strong communication, problem-solving abilities, and a customer-first mindset.

? Job Details

- Designation: Guest Service Associate
- Location: O.P. Jindal Global University, Sonipat (In office)

📌 Guest Service Associate (Sonipat)
🏢 Elevate Campuses
📍 Sonipat