Roles and Responsibility

- Manage front office staff and ensure high levels of customer service.

- Coordinate with other departments for seamless operations and productive workflow.

- Develop and implement strategies to enhance customer satisfaction and loyalty.

- Maintain accurate records and reports, including guest feedback and complaints.

- Ensure compliance with company policies and procedures.

- Analyze sales data and market trends to identify opportunities for growth.

Job Requirements

- Proven experience in front office management or a related field.

- Strong knowledge of front office operations, including reception, concierge, and bell captain duties.

- Excellent communication, leadership, and problem-solving skills.

- Ability to work under pressure and manage multiple tasks simultaneously.

- Strong analytical and decision-making skills.

- Familiarity with hotel management systems and software.

📌 Front Office Manager (Lonavla)
🏢 Naukri Hospitality Jobs
📍 Lonavla