Key responsibilities

- Receive applicants courteously and professionally and create a positive first impression of the attestation office.
- Provide accurate information regarding attestation procedures, required documents, fees, processing times, and office services.
- Inform applicants about the documents and supporting papers required for different types of attestation services.
- Guide applicants in completing application forms correctly and ensure that basic details are properly filled in.
- Conduct a preliminary check of documents to ensure that the basic required documents are available before sending the applicant to the relevant section.
- Direct applicants to the appropriate sections such as verification, attestation, payments, dispatch, or customer service.Check and manage appointments, if applicable, and assist applicants with appointment-related queries.
- Respond politely to applicant questions and concerns and provide explicit guidance without giving incorrect information.




- Coordinate with verification, attestation, payments, dispatch, and other staff to ensure smooth movement of applications.
- Receive applicant complaints or difficulties and refer them to the appropriate supervisor or responsible section when necessary.
- Maintain visitor registers, appointment records, token records, enquiry logs, and other reception-related records as required.
- Communicate important instructions, announcements, and procedural changes to applicants clearly.
- Protect applicants' personal information and documents and avoid disclosing confidential information to unauthorized persons.
- Ensure the reception and waiting area is organized, clean, and suitable for applicants.

Pay: ₹15,200.00 - ₹20,000.00 per month

Benefits

- Commuter assistance
- Flexible schedule

Work Location: In person

📌 Front Office Executive (Receptionist) (Kochi)
🏢 Urogulf Global Services
📍 Kochi