Job Summary

The Front Office & Receptionist will act as the first point of contact for visitors, clients, andstaff. This role is responsible for managing day-to-day front office operations, ensuringsmooth customer engagement, and assisting with basic administrative tasks such asaccounting, sales support, and data entry. The ideal candidate should possess excellentcommunication and organisational skills, a professional demeanour, and a customer-focusedmindset.

Proficiency in English and Hindi is mandatory.Key

Responsibilities:

● Customer Engagement & Management:

○ Greet and welcome visitors, clients, and staff in a friendly and professionalmanner.

○ Handle incoming phone calls, emails, and messages; direct them to theappropriate person or department.

○ Respond to customer inquiries and provide information about products orservices.

● Administrative Support:

○ Maintain a clean and organised front desk area, ensuring all materials andinformation are up to date.

○ Ensure Atrium is neat and clean at all times○ Manage the music for the atrium

○ Assist with filing, scanning, and other clerical duties as needed.

● Basic Accounting & Sales Support:

○ Handle basic accounting tasks such as invoicing, payment processing, andexpense tracking.

○ Assist in managing customer orders, tracking inventory,



and generating salesreports.○ Provide support to the finance team by organising and maintaining salesrecords.

● Communication & Coordination:

○ Act as a liaison between the front office and other departments to ensureefficient communication and task management.

○ Coordinate with maintenance and other service providers for any repairs orservices needed in the office

● Problem-Solving & Issue Resolution:

○ Address any customer concerns or issues and escalate them to theappropriate department if necessary.

○ Manage office supplies inventory and place orders when needed.

Qualifications & Skills:

● Strong verbal and written communication skills. (English & Hindi)

● Proficient in Google Workspace (Docs, Sheets, Gmail) and basic accounting software

● Ability to multitask and manage time effectively in a fast-paced setting.

● Strong organisational skills and attention to detail.

● Knowledge of basic accounting and sales principles.

● Customer service-oriented with a positive and professional attitude.

● Previous experience in a front office, receptionist, or customer service role ispreferred.

Working Conditions:

● In person role

● Tuesday- Sunday: 11am-7pm

● May require occasional overtime during busy periods/events. This could mean extrahours in the morning or evenings. Overtime is compensated.

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Front Office executive (Gurugram)
🏢 Fusion 3 Experiential Marketing
📍 Gurugram