We are seeking a friendly and organized individual to join our physiotherapy clinic as a Part-Time Receptionist. As the first point of contact for our clinic, the receptionist plays a crucial role in providing excellent customer service and ensuring the smooth operation of daily activities. This is a part-time position with working hours from 9:00 pm to 3:30 pm.

Responsibilities

- Front Desk Management:
- Greet and welcome patients, visitors, and staff in a professional and courteous manner.
- Answer incoming phone calls, respond to inquiries, and direct calls to the appropriate personnel.
- Manage patient check-ins and check-outs efficiently.
- Appointment Scheduling:
- Schedule and confirm appointments for physiotherapy sessions.
- Coordinate with physiotherapists to ensure accurate scheduling and minimize downtime.
- Patient Coordination:
- Collect and update patient information, including contact details and insurance information.
- Provide necessary forms and paperwork to patients, ensuring completion and accuracy.
- Administrative Support:
- Assist in maintaining organized patient records and filing systems.
- Handle billing and payment transactions, and coordinate with the billing department as needed.
- Communication:
- Communicate effectively with patients, physiotherapists,



and other clinic staff to ensure a seamless patient experience.
- Relay significant information and updates to relevant parties promptly.
- Maintain Clean and Tidy Reception Area:
- Ensure the reception area is clean, organized, and presentable.
- Restock brochures and informational materials as needed.
- Adherence to Clinic Policies:
- Uphold and enforce clinic policies and procedures.
- Maintain confidentiality of patient information and adhere to privacy regulations.

Qualifications:
- High school diploma or equivalent.
- Previous experience in a receptionist or customer service role is preferred.
- Excellent communication and interpersonal skills.
- Proficient in basic computer skills and familiarity with scheduling software.
- Ability to multitask and handle a fast-paced environment.
- Knowledge of medical terminology or experience in a healthcare setting is a plus.

This full-time position offers a great opportunity for individuals seeking a role that combines administrative responsibilities with a supportive and patient-focused environment. If you are a motivated and organized individual with a passion for providing exceptional customer service, we encourage you to apply for this position. Pay: Up to ₹18,000.00 per month

Work Location: In person

📌 Front Desk Receptionist (Thane)
🏢 Rise Network
📍 Thane