Company Description Optimal Minds Brain Wellness Clinic in Adyar, Chennai provides holistic psychiatric care, advanced interventions, and counseling to support overall mental well-being. The clinic is often the first point of contact for individuals seeking clarity about their mental health through initial assessments and reassurance.

Optimal

Minds offers compassionate, comprehensive care for a wide range of mental health concerns, including depression, PTSD, anxiety, ADHD, autism support, addictions, and PRTMS. The team develops individualized care plans and is committed to empowering women and children with the support they need to thrive in all areas of life.

Role Description The Front Desk Receptionist is a full-time, in office role based at Optimal Minds Brain Wellness Clinic in Chennai. This role is responsible for welcoming clients, managing check-in and check-out processes, and creating a calm, professional first impression. Daily tasks include answering phone calls, scheduling and confirming appointments, handling inquiries, maintaining patient records, and coordinating with clinical staff.

The receptionist will manage basic clerical work such as filing, data entry, and handling correspondence, while ensuring confidentiality and adherence to clinic protocols.



This role also involves providing courteous customer service, guiding visitors through clinic procedures, and supporting a compassionate, client-centered environment.

Qualifications

- Strong receptionist and front desk skills, including experience with Receptionist Duties and managing visitor flow.
- Proficient Phone Etiquette and Communication skills to handle calls, inquiries, and appointment scheduling clearly and professionally.
- Solid Clerical Skills, such as data entry, filing, maintaining records, and working with scheduling or practice management software.
- Demonstrated Customer Service skills, with the ability to interact empathetically and respectfully with clients and families.
- Attention to detail, reliability, and ability to maintain confidentiality in a mental health care setting.
- Comfort working in a fast-paced clinic environment and collaborating with multidisciplinary healthcare teams.
- Basic computer proficiency (email, spreadsheets, electronic records); prior experience in healthcare or wellness settings is an advantage.
- Relevant education such as a high school diploma or equivalent; additional training in administration or hospitality is beneficial.

📌 Front Desk Receptionist (Chennai)
🏢 Optimal Minds Brain Wellness Clinic
📍 Chennai