– Front Desk Executive Company: QHT Aesthetics OPC Pvt. Ltd.

Department: Front Office / Administration Designation: Front Desk Executive Location: Sector 46, Gurugram, Oppo. to HUDA market, Haryana, 122002 Employment Type: Full-Time About The Role We are looking for a professional, presentable, and customer-oriented Front Desk Executive to manage the reception area and provide a smooth and welcoming experience to patients and visitors. The candidate will be responsible for front-office coordination, appointment management, patient communication, and administrative support.

Key Responsibilities Welcome and greet patients and visitors professionally. Handle incoming calls, WhatsApp queries, and general patient enquiries. Manage patient appointments, confirmations, rescheduling, and follow-ups.

Maintain accurate patient and visitor records. Coordinate with doctors, counsellors, sales, nursing, and other clinic teams. Guide patients regarding appointments, consultation processes, and clinic services.

Maintain the reception area and ensure a professional clinic environment. Handle billing/payment coordination and provide receipts where required. Maintain daily front-desk reports and appointment records.

Follow up with patients regarding scheduled consultations and appointments. Ensure proper documentation and coordination for new and existing patients. Handle patient concerns politely and escalate issues to the concerned senior/team member.





Maintain confidentiality of patient information and clinic records. Support other administrative and front-office activities as required.

Requirements Graduate in any discipline preferred. 1–3 years of experience in front office, receptionist, hospitality, healthcare, clinic, or similar roles. Excellent communication and interpersonal skills. Good Hindi and English communication skills.

Pleasant personality with a professional and well-groomed appearance. Basic knowledge of MS Office, WhatsApp, email, and computer applications. Positive organizational and multitasking abilities. Ability to handle patients and visitors with patience and empathy.

Experience in a clinic, hospital, aesthetic centre, or healthcare setup will be an advantage.

Preferred Skills Customer handling Appointment coordination Telephone etiquette Patient relationship management Basic computer and CRM knowledge Team coordination Problem-solving Professional communication What We Offer Competitive salary based on experience and skills. Professional and growth-oriented work environment. Opportunity to work with a growing healthcare and aesthetics organization.

Learning and career-development opportunities. Interested candidates can share their updated CV with the HR/Recruitment Team on [email protected]. or contact (phone hidden) on whatsapp.

Skills: administrative,healthcare,skills,communication

📌 Front desk Executive (Gurugram)
🏢 QHT CLINIC
📍 Gurugram