Position: Front Desk Executive

Company: MAICAT Healthcare

Location: Greater Kailash, New Delhi

Employment Type: Full-Time, On-Site

About the Role

MAICAT Healthcare is looking for a professional and well-organized Front Desk Executive to manage reception operations, patient coordination, appointments, and day-to-day front-office activities. The ideal candidate should have excellent communication skills and a patient-friendly approach.

Key Responsibilities

- Manage reception and greet patients, attendants, and visitors professionally.
- Handle patient registrations, appointments, follow-ups, and enquiries.
- Coordinate with doctors, nurses, dietitians, and other healthcare teams.
- Manage incoming calls, WhatsApp enquiries, and basic patient communication.
- Maintain patient records, appointment schedules, and front-desk documentation.
- Assist with billing, payments, receipts, and basic administrative tasks.
- Coordinate patient visits and ensure a smooth front-desk experience.




- Follow up with patients regarding appointments and required documents.
- Maintain confidentiality of patient information.
- Support daily administrative and operational activities at the centre.

Requirements

- Graduate in any discipline; healthcare/hospitality/administration background preferred.
- 1–3 years of experience in front desk, healthcare, hospital, clinic, or customer service roles preferred.
- Excellent verbal and written communication skills.
- Qualified, presentable, and patient-friendly personality.
- Good knowledge of MS Office, Google Workspace, and basic computer operations.
- Ability to multitask and work in a fast-paced healthcare environment.
- Hindi and English proficiency required.

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Front Desk Executive (Greater Kailash)
🏢 MAICAT Healthcare
📍 Greater Kailash