Company: LIV India Autocare Pvt. Ltd.

Brand: Lords of Detailing

Department: Franchise Development & Operations

Designation: Franchise Manager

Location: Mohali / Ahmedabad/ Delhi

Employment Type: Full time

Reporting To: Management / Director – Sales & Operations

About Lords of Detailing

Lords of Detailing is an automotive detailing and car-care franchise brand focused on delivering premium vehicle detailing, paint protection, PPF, ceramic coating, car care and related automotive solutions. We are expanding our franchise network across India and are looking for a result-oriented Franchise Manager to drive franchise acquisition, onboarding, relationship management and business growth.

Job Purpose The Franchise Manager will be responsible for managing the complete franchise lifecycle—from identifying and converting potential franchise partners to supporting their onboarding, launch and ongoing business performance. The role requires strong sales, negotiation, relationship management and business development skills, along with an understanding of franchise operations.

Key Responsibilities1. Franchise Acquisition & Business Development

- Identify and generate potential franchise partners through various channels.
- Handle franchise leads from enquiry to closure.
- Conduct meetings, presentations and business discussions with prospective franchisees.
- Explain the Lords of Detailing franchise model, investment structure, support system and business opportunity.
- Conduct regular virtual and physical meetings with potential investors.
- Follow up consistently with prospects and maintain a healthy sales pipeline.
- Achieve monthly and quarterly franchise acquisition targets.

1. Lead Management & Conversion

- Manage franchise leads through CRM and maintain accurate records.
- Qualify prospects based on investment capability, location, business interest and suitability.
- Ensure timely follow-up at every stage of the sales funnel.
- Track leads through Enquiry → EOI → LOI → Agreement → Launch stages.
- Prepare regular reports on lead status, conversions, pending follow-ups and future opportunities.
- Coordinate with the marketing team to improve lead quality and conversion rates.

1. Franchise Partner Relationship Management

- Develop and maintain strong relationships with existing and prospective franchise partners.
- Act as the primary point of contact for franchise-related communication.
- Understand franchisee concerns and coordinate internally for timely resolution.




- Conduct regular franchisee reviews and collect feedback.
- Identify opportunities for improving franchisee satisfaction, revenue and retention.

1. Franchise Onboarding & Launch Coordination

- Coordinate with internal teams for smooth franchise onboarding.
- Ensure completion of required documentation, payments and agreements.
- Coordinate with operations, training, marketing and technical teams during the setup phase.
- Track franchise outlet readiness against agreed timelines.
- Support franchisees during pre-launch and inauguration activities.
- Ensure all launch-related requirements are completed on time.

1. Location & Business Feasibility Support

- Assist prospective franchisees in evaluating potential locations.
- Coordinate with the relevant team for market and location feasibility.
- Collect information related to local automotive markets, competitors, customer profiles and business potential.
- Support preparation of basic market opportunity reports where required.

1. Cross-Functional Coordination

- Coordinate with Sales, Marketing, Operations, Training, Technical, Accounts and Management teams.
- Ensure smooth communication between franchisees and internal departments.
- Follow up on pending activities and ensure timely execution.
- Escalate critical franchise-related issues to management.

1. Franchise Performance Monitoring

- Monitor the performance of newly launched and existing franchise outlets.
- Track key business indicators such as leads, sales, customer footfall and service performance.
- Identify underperforming outlets and coordinate with the operations team for corrective actions.
- Support franchisees with business growth initiatives and local marketing opportunities.

1. Reporting & Documentation

- Maintain updated franchise pipeline and franchisee records.
- Submit daily/weekly/monthly franchise sales reports.
- Prepare MIS reports covering:
- New franchise leads
- Qualified prospects
- Meetings conducted
- EOI/LOI conversions
- Agreements signed
- Franchise launches
- Pending payments/documents
- Franchisee performance




- Maintain proper records of all client interactions, meetings and commitments.

Key Performance Indicators (KPIs)
- Number of qualified franchise leads generated
- Number of franchise meetings conducted
- EOI conversions
- LOI conversions
- Franchise agreements signed
- Monthly franchise acquisition
- Franchise revenue generated
- Lead-to-franchise conversion ratio
- Follow-up efficiency
- Franchise launch completion within timelines
- Franchisee satisfaction and retention
- CRM and reporting accuracy

Required Skills
- Strong sales and business development skills
- Excellent communication and presentation skills
- Strong negotiation and convincing abilities
- Relationship management skills
- Good understanding of franchise sales
- Lead generation and conversion expertise
- CRM and MS Excel/Google Sheets proficiency
- Strong follow-up and pipeline management
- Problem-solving and decision-making skills
- Ability to work with multiple internal teams
- Willingness to travel for franchise meetings and site visits

Qualification & Experience Education: Bachelor's degree in Business Administration, Marketing, Sales, Management or a related field.

Experience:

- 2–5 years of experience in franchise sales, business development, channel sales, real estate sales, automobile industry, or a similar B2B sales role.
- Experience in franchise acquisition or multi-location business development will be preferred.

Preferred Candidate Profile
- Target-oriented and commercially driven
- Confident in dealing with business owners and investors
- Strong networking and relationship-building ability
- Comfortable conducting virtual and face-to-face presentations
- Highly organized with strong follow-up discipline
- Able to manage the complete sales cycle independently
- Willing to travel as required
- Passionate about business growth and franchise expansion

Compensation Salary: As per industry standards and candidate experience

Incentives: Performance-based incentives linked to franchise acquisition and business targets.

Career Opportunity The selected candidate will have the opportunity to play a key role in the expansion of Lords of Detailing across India and work directly with management and cross-functional teams to build and grow the franchise network.

Apply for: Franchise Manager – Lords of Detailing

Company: LIV India Autocare Pvt. Ltd.

Pay: ₹20,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Franchise Manager (Naroda)
🏢 LIV INDIA MANAGEMENT
📍 Naroda