– Founder’s Office Associate

Company: TravellerTrack

Location: Delhi (On-site)

Employment Type: Full-Time

About TravellerTrack

TravellerTrack is a next-generation travel management platform helping transport companies and corporates automate their end-to-end operations. Our platform digitizes bookings, duty management, billing, vendor management, employee transport, spot rental operations, analytics, and business workflows.

We are looking for a highly organized, execution-focused Founder's Office Associate who can work directly with the Founder to drive projects, improve execution, and ensure nothing falls through the cracks.

Position Overview The Founder's Office Associate will act as the execution arm of the Founder. This role requires someone who can manage multiple priorities simultaneously, coordinate across departments, solve operational problems, and ensure every important initiative moves forward on time.

This is not a traditional administrative role. It is a business operations and strategy role with exposure to every part of the company.

Key ResponsibilitiesFounder Support

- Work directly with the Founder on strategic initiatives.
- Prioritize daily tasks and follow-ups.
- Manage calendar, meetings, and important deadlines.
- Prepare meeting agendas and MOM (Minutes of Meeting).
- Track action items until completion.

Project Management
- Coordinate cross-functional projects.
- Ensure projects are completed within timelines.
- Maintain project trackers and progress reports.
- Escalate delays before they become problems.

Cross-Department Coordination

Coordinate with

- Product Team
- Development Team
- Customer Support
- Sales
- Marketing
- Finance
- HR

Ensure departments communicate effectively and execute assigned work.

Business Operations

- Monitor daily operational activities.
- Identify bottlenecks.
- Improve internal processes.




- Build SOPs and documentation.
- Ensure company policies are followed.

Data & Reporting

Prepare reports including

- Daily Business Report
- Sales Dashboard
- Client Status Report
- Product Development Tracker
- Customer Escalation Report
- Collections Report
- Founder Dashboard

Client Coordination
- Coordinate with enterprise clients.
- Schedule meetings and demos.
- Follow up on pending requirements.
- Ensure commitments are fulfilled.

Product Coordination
- Gather feedback from customers.
- Coordinate with the Product Team.
- Track feature requests.
- Maintain product roadmap updates.

Documentation

Create and maintain

- SOPs
- Process Documents
- Business Presentations
- Company Policies
- Training Material
- Reports
- Internal Knowledge Base

Event & Meeting Management
- Organize internal meetings.
- Prepare presentations.
- Coordinate business events.
- Manage investor and client meeting logistics.

Vendor & Partner Management
- Coordinate with external vendors.
- Follow up on agreements.
- Track deliverables.
- Maintain vendor documentation.

Required SkillsMust Have
- Excellent communication skills
- Strong organizational ability
- High ownership mindset
- Problem-solving ability
- Strong follow-up skills
- Ability to multitask
- Attention to detail
- Decision-making capability
- Qualified email writing
- Presentation skills

Technical Skills

Preferred knowledge of

- Microsoft Excel
- Google Sheets
- Microsoft Office
- PowerPoint
- Google Workspace




- CRM software
- Project Management Tools (ClickUp, Notion, Trello, Jira or similar)
- AI tools (ChatGPT, Claude, Gemini)

Qualifications
- Bachelor's degree in Business Administration, Commerce, Management, Engineering, or related field.
- Freshers with exceptional organizational skills may apply.
- 1–3 years of experience in Founder’s Office, Business Operations, Consulting, or Project Management is preferred.

What We're Looking For

We want someone who

- Thinks like an entrepreneur.
- Takes ownership without waiting for instructions.
- Can manage multiple projects simultaneously.
- Is comfortable working in a fast-paced startup environment.
- Can maintain confidentiality.
- Is proactive rather than reactive.
- Solves problems independently.
- Has a robust execution mindset.

Key Performance Indicators (KPIs)
- Project completion within timelines
- Action item closure rate
- Meeting follow-up completion
- Cross-team coordination effectiveness
- Process improvement initiatives implemented
- Founder task completion turnaround time
- Documentation accuracy and completeness
- Client follow-up success rate
- Internal communication efficiency

Growth Opportunity This role provides exposure to:
- Business Strategy
- Product Management
- Operations
- Enterprise Sales
- Customer Success
- Finance
- Leadership
- Startup Scaling

High performers can grow into roles such as Business Operations Manager , Chief of Staff , Head of Strategy , or Product Operations Lead . Why Join TravellerTrack?

- Work directly with the Founder.
- Build products used by enterprises across India.
- Gain exposure to every function of a high-growth SaaS company.
- Fast learning, high ownership, and significant career growth.
- Opportunity to influence company-wide decisions and strategy.

📌 founder office (Delhi)
🏢 Rochasoft
📍 Delhi