Company Description:

Superatom AI is a decision intelligence platform that equips leadership teams and business users with real-time insights and actionable decisions through agentic AI and advanced optimization engines. It operates as an intelligent layer on top of existing enterprise systems such as ERP, CRM, databases, and other business applications, unifying data, context, and decision workflows. By converting fragmented enterprise information into actionable intelligence, Superatom AI enables organizations to improve visibility and accelerate decision-making.

The platform helps optimize outcomes across operations, supply chains, logistics, manufacturing, and other business-critical functions, making it a valuable solution for data-driven enterprises.

About the Role:

We are looking for a Forward Deployment Engineer to work directly with customers and bridge the gap between business problems, data systems, and AI-powered applications. This role combines technical implementation, customer engagement, data integration, and solution engineering.

As a Forward Deployment Engineer, you will be responsible for deploying Superatom AI within customer environments, integrating enterprise data sources, understanding business workflows, configuring AI applications, and ensuring successful adoption. This is a highly cross-functional role that requires solid technical skills, problem-solving ability, and customer-facing communication.

Key Responsibilities:

Customer Engagement & Discovery

- Work directly with customer stakeholders including CIOs, IT teams, business users, and functional heads.
- Understand customer business processes, KPIs, reporting requirements, and operational challenges. Translate business requirements into technical implementation plans.
- Conduct workshops, requirement-gathering sessions, and solution demonstrations.





Data Integration & Deployment
- Integrate enterprise data sources such as ERP, CRM, MES, WMS, SCM, and Data Warehouses.
- Configure data pipelines, APIs, database connections, and semantic models.
- Deploy and configure Superatom AI within customer cloud or on-premise environments.
- Collaborate with customer IT teams on infrastructure, networking, security, and access management.

Solution Configuration

- Build business-specific dashboards, reports, AI agents, and decision-support applications.
- Configure business logic, KPIs, alerts, workflows, and data models.
- Validate data quality, calculations, and business outcomes with customer teams.
- Support user acceptance testing (UAT) and production rollout.

Technical Problem Solving

- Troubleshoot integration, deployment, and performance issues.
- Work closely with Product, Engineering, and Customer Success teams to resolve customer challenges.
- Develop reusable implementation frameworks, templates, and best practices.
- Provide technical guidance during pilot projects and enterprise rollouts.

Customer Success & Adoption
- Train users and administrators on platform capabilities.
- Drive adoption by helping customers derive measurable business value.
- Monitor deployment health and identify opportunities for optimization.
- Act as a trusted technical advisor throughout the customer lifecycle.

Required Qualifications:

- Bachelor's degree in Computer Science, Engineering, Information Systems,



or a related field.
- 2+ years of experience in software engineering, solutions engineering, implementation consulting, data engineering, or related roles.
- Proficiency with Typescript or Python
- Strong understanding of databases, SQL, APIs, and data integration.
- Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.
- Experience working with Linux environments and containerized applications.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Ability to work directly with customers and translate business requirements into technical solutions.

Preferred Qualifications:

The following qualifications are considered a bonus but are not mandatory:

- Experience implementing analytics, AI, or enterprise software platforms.
- Familiarity with Python, JavaScript, or other scripting languages.
- Understanding of Generative AI, Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), AI agents, and agentic workflows.
- Exposure to modern data platforms, business intelligence tools, or cloud-native data architectures.
- Experience working in customer-facing technical roles such as Solutions Engineering, Implementation Consulting, Customer Engineering, or Technical Account Management.
- Experience working with enterprise applications such as SAP, Oracle, Microsoft Dynamics, Salesforce, or similar systems.

Key Skills:

- Enterprise Software Deployment
- Solution Engineering
- Data Integration
- SQL & Databases
- API Integrations
- Cloud Infrastructure
- Customer Communication
- Business Analysis
- AI Agents & Generative AI
- Problem Solving
- Project Management

Location:

Hyderabad, India

Open to travel for customer engagements when required.

📌 Forward Deployment Engineer (Hyderabad)
🏢 Superatom AI
📍 Hyderabad