About the Role

ADPCX is seeking a proactive and detail-oriented Operations & Finance Executive to join our Shared Services team. This role is integral to ensuring the smooth functioning of day-to-day business operations across multiple group companies by supporting operational processes, financial administration, reporting, and internal stakeholder coordination.

The ideal candidate will work closely with Operations, Finance, HR, and other cross-functional teams to manage operational reporting, support B2B collections, maintain financial records, and provide administrative support that drives business efficiency. This role also serves as a shared services resource, ensuring continuity of operations and delivering timely support across the organization.

Key ResponsibilitiesOperations Management

- Coordinate day-to-day operational activities across multiple business units to ensure seamless service delivery.
- Act as the primary point of contact for internal stakeholders, ensuring timely resolution of operational requests.
- Provide cross-functional operational support and serve as a backup resource across group companies.

Financial Administration
- Support finance operations by managing invoice tracking, payment reconciliation, and financial documentation.
- Monitor outstanding receivables and coordinate B2B payment follow-ups.
- Investigate payment discrepancies, overpayments,



and billing issues in collaboration with the Finance team.

Reporting & Data Management
- Prepare and maintain daily, weekly, and monthly operational and financial MIS reports.
- Collate and analyse business data to support operational and management decision-making.
- Ensure the accuracy, integrity, and confidentiality of operational records and reports.

Contact Centre Administration
- Monitor employee login/logout adherence and attendance reports.
- Generate and maintain Door Code access reports and other operational compliance reports.
- Review EleDesk dashboards and operational data to ensure reporting accuracy and process compliance.

Internal Stakeholder Coordination
- Collaborate with Finance, Operations, HR, and Leadership teams to ensure smooth execution of business processes.
- Communicate effectively with internal teams through email and phone to manage requests, escalations, and updates.
- Support cross-functional initiatives and operational improvement projects.

Compliance & Process Improvement
- Ensure adherence to company policies, operational procedures, and internal controls.
- Identify opportunities to improve operational efficiency and streamline workflows.
- Maintain the highest standards of professionalism, confidentiality, and data accuracy in all business activities.

Pay: ₹500,000.00 - ₹700,000.00 per year

Work Location: In person

📌 Finance and Accounts Admin (Bengaluru)
🏢 ADPCX
📍 Bengaluru