Role Overview The Field Officer (FO) will be the face of mooPay in villages and dairy societies. Responsible for loan sourcing, farmer onboarding, KYC verification, and collections , the FO plays a critical role in expanding mooPay s credit portfolio while ensuring portfolio quality. This is a field-intensive role , requiring strong community engagement and direct farmer interactions.

Key Responsibilities

- Loan Sourcing Onboarding
- Identify and source eligible dairy farmers for mooPay loans.
- Assist farmers in completing loan applications and required documentation.
- Verify farmer credentials: milk pouring history, cattle ownership, and repayment capacity.

- Collections Repayments
- Ensure timely collection of dues through milk payment deductions or alternate modes.
- Conduct regular follow-ups for pre-due and overdue cases.
- Educate farmers on repayment discipline and build long-term trust.

- Farmer Dairy Engagement
- Build strong relationships with village-level dairy societies and collection centers.
- Conduct farmer meetings to explain mooPay s loan, insurance, and repayment processes.
- Act as the first point of contact for farmer queries and grievance redressal.

- Reporting Compliance




- Submit daily updates on sourcing and collection activities to the Area Manager.
- Ensure accurate data entry and compliance with mooPay s policies and partner norms.
- Maintain transparency and integrity in all farmer interactions.

Qualifications

- 1 4 years of experience in microfinance, rural lending, NBFC, agri-finance, or insurance sales (freshers from rural backgrounds with strong interest may also apply).
- Good communication skills in regional/local language (knowledge of English is a plus).
- Robust interpersonal skills with ability to build farmer and community trust.
- Willingness to travel extensively within villages on a daily basis.
- Basic knowledge of smartphones, digital apps, and data entry.

What We Offer

- Frontline role to make a real impact on rural financial inclusion .
- Training on credit, collections, and farmer engagement.
- Incentive-driven structure rewarding performance in sourcing and collections.

Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Field Officer (Bengaluru)
🏢 MooPay
📍 Bengaluru