HOT VACANCY | EXPORT DOCUMENTATION & CUSTOMER EXPERIENCE SENIOR EXECUTIVE

Location: Kirti Nagar, New Delhi

Experience: 38 Years

Industry: Freight Forwarding / Logistics

Company: Combined Logistics Solutions Pvt. Ltd.

Were Hiring!

Are you an experienced Export Documentation professional with solid knowledge of shipment coordination and customer handling?

Combined Logistics Solutions Pvt. Ltd. is looking for a skilled Export Documentation & Customer Experience Senior Executive to join our team and manage end-to-end export documentation and shipment coordination.

What You’ll Handle

Export Documentation – FCL/LCL & Air Shipments

Booking & Shipment Coordination with Shipping Lines, NVOCCs, Consolidators & Airlines

Shipping Instructions (SI) preparation & submission

MBL / HBL draft & final documentation

ODeX, VGM, Shipping Bills & Forwarding Notes

BL Surrender & Invoice Requests

Coordination with CHA & Customs for smooth clearance

ISF & AMS Filing for US Shipments

Shipment tracking & monitoring of ETD, Gate-In,



SI Cut-off & BL Cut-off

Coordination with Overseas Agents, Co-loaders, Operations & Finance Teams

Regular shipment updates through Email, WhatsApp & DSR

Handling customer queries related to shipment status, documentation, freight & delivery

Resolving documentation delays, discrepancies & customer issues

Updating shipment details in Logisys / ERP

What We’re Looking For

- 2–8 years of relevant experience in Export Documentation / Freight Forwarding
- Strong hands-on knowledge of SI, MBL, HBL, ODeX, VGM, Shipping Bills, ISF & AMS
- Good understanding of Customs & Export Procedures
- Experience with Logisys or similar ERP will be an advantage
- Excellent communication, coordination & customer-handling skills
- Good knowledge of MS Excel, Word & Outlook
- Ability to manage multiple shipments and work effectively under strict cut-off deadlines

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