We are looking for a smart, well-groomed, and customer-focused Customer Coordinator to be deployed at Hospital lobby, Jubilee Hills. The candidate will be responsible for assisting visitors, coordinating with the valet team, and ensuring a smooth customer experience.

Key Responsibilities

1. Coordination & Communication

- Coordinate between hospital administration, parking supervisors, and parking attendants.
- Assist patients and visitors with parking-related information.
- Communicate operational instructions from management to the parking team.

2. Visitor Assistance

- Guide visitors regarding available parking areas and hospital entry points.
- Provide polite assistance to elderly patients, women, and families when required.
- Ensure smooth movement of vehicles during peak hours.

3. Complaint Handling

- Receive and address parking-related complaints from visitors or hospital staff.
- Escalate unresolved issues to the Operations Manager.
- Ensure timely resolution of parking problems.

4.



Staff Coordination

- Coordinate with parking attendants and supervisors for proper staff deployment.
- Ensure discipline, uniform compliance, and punctuality of staff.

5. Administrative Support

- Assist the Operations Manager with daily operational tasks.
- Maintain communication with the hospital facility and security team.
- Support scheduling and coordination of parking staff shifts.

Skills Required

- Good communication skills in English, Hindi, and Telugu (preferred)
- Basic computer knowledge (MS Excel, MS Word)
- Ability to handle visitors and resolve issues calmly
- Organizational and coordination skills
- Professional appearance and polite behavior

Pay: ₹240,000.00 - ₹300,000.00 per year

Perks

- Flexible schedule
- Health insurance
- Leave encashment
- Provident Fund

Work Location: In person

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