Operations Executive – EdTech | Post-Sales

Company: Innoknowvex Edutech Pvt. Ltd.

Location: Bengaluru | Work from Office

Employment Type: Full-Time

Experience: 1–2 Years

About the Role We are looking for an Operations Executive with EdTech experience and strong post-sales skills to manage day-to-day operations and ensure smooth coordination with customers, internal teams, and business functions.

Key Responsibilities

- Manage daily EdTech operations and post-sales activities.
- Coordinate with customers/students after sales and ensure smooth onboarding and service delivery.
- Handle customer queries, follow-ups, escalations, and issue resolution.
- Coordinate with Sales, Academic, Operations, and other internal teams.
- Maintain operational records, trackers, and reports.
- Monitor customer/service status and ensure timely follow-ups.
- Identify operational issues and support process improvements.




- Track performance and prepare basic reports using Excel/Google Sheets.

Requirements

- 1–2 years of Operations experience in the EdTech industry – Mandatory.
- Post-sales/customer handling experience – Mandatory.
- Good communication and interpersonal skills.
- Strong follow-up and coordination skills.
- Good knowledge of Excel/Google Sheets.
- Ability to multitask and work in a fast-paced workplace.
- Strong problem-solving and attention to detail.
- Bachelor's degree in any relevant discipline.

Important Candidates without EdTech Operations experience AND Post-Sales/Customer Handling experience will not be considered.

Location: Bengaluru | Work from Office | Full-Time

📌 EdTech Operations Executive – Post-Sales - 1 (Bengaluru)
🏢 innoKNOWVEX
📍 Bengaluru