Role & responsibilities

Effectively from lead generation to lead closure.

Foster and strengthen relationships with Channel Partners in the region, augmenting channel partner penetration for Ecommerce purposes.

Conduct training sessions for channel partners, emphasizing the cost-benefit analysisassociated with engaging in Ecommerce logistics business.

Analyze market trends and competitor activities to pinpoint growth opportunitieswithin the industry.

Collaborate closely with the leadership team to synchronize sales strategies withoverarching business objectives.

Cultivate and sustain strong relationships with key clients in the region to enhancebusiness retention and growth.

Identify potential clusters and avenues for the expansion of B2C customer base.

Grasp client needs and challenges comprehensively, presenting tailored solutionsaligned with DTDCs offerings.

Conduct regular client meetings in collaboration with channel partners toensuresatisfaction and promptly address any arising issues. Oversee the end-to-end sales process, encompassing prospecting, contract negotiation, and successful closure.

Work closely with the operations and channel partners team to ensure seamless servicedelivery that meets client expectations.

Monitor and generate reports on sales performance, offering insights for continuousimprovement.





Identify and pursue current business prospects within the designated regiontofuel company growth.

Collaborate with marketing teams to actively promote company services and generatequality leads.

Provide actionable insights and recommendations to optimize and enhancesalesstrategies.

Coordinate with the Commercial team to ensure timely collections, maintaining financial stability and business continuity.

Extend guidance and assistance to internal teams fostering synergy and holistic growthacross the organization.

Drive targeted strategies for upselling and cross-selling ecommerce products, leveraging client insights to create tailored offerings that maximize value.

Preferred candidate profile

New B2C customer acquisition within the designated zone/region via channel partners. Yourrole will involve aligning product strategies with the requirements of channel partners, MSMEs, and SMEs, ensuring our logistics solutions cater effectively to their needs. The ideal candidatewill have a proven track record in sales, a deep understanding of the ecommerce industry, andstrong leadership skills.

Managing channel partner relationships and providing dedicatedsupport to enhance revenue generation also falls within the purview of this role.

📌 Ecom Channel Sales Manager (Chennai)
🏢 Dtdc Express
📍 Chennai