Role Overview We are looking for a Digital Sales Executive who will handle incoming customer enquiries, communicate with customers through calls, chat, and Gmail , understand their requirements, follow up with them, and assist in converting enquiries into successful orders. This role does not involve lead generation.

Key Responsibilities ● Handle customer enquiries through calls, chat, WhatsApp, and Gmail . ● Understand customer requirements and explain the process/services clearly. ● Follow up with customers and ensure timely responses. ● Assist customers throughout the order process. ● Coordinate with Compliance, and Operations teams when required. ● Collect and ensure completion of required customer information/documents. ● Maintain accurate records of customer conversations and orders. ● Achieve assigned sales/conversion and order-processing targets . ● Ensure all communication and transactions follow company policies and SOPs. ● Handle customer concerns professionally and escalate complex cases when required. Requirements





● 1–2 years of experience in Inside Sales, Digital Sales, Customer Support, Telesales, or similar roles. ● Excellent communication skills, both verbal and written. ● Comfortable communicating through calls, chat, and email . ● Good follow-up and customer-handling skills. ● Target-oriented and proactive approach. ● Basic knowledge of Gmail, Excel/Google Sheets , and digital communication tools. ● Graduate in any discipline preferred. What We’re Looking For Communication | Ownership | Quick Response | Customer Focus | Follow-up Discipline | Target Orientation What We Offer ● Opportunity to work in a growing FinTech & Blockchain startup ● Learning and career growth opportunities ● Agile and collaborative work environment ● Performance-based growth ● Hands-on exposure to digital sales and customer operations ● Competitive compensation & Incentives

📌 Digital Sales Executive (Nashik)
🏢 BharatCX
📍 Nashik