Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.

Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.

Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team.

What you will do (Job Specific Details on the nature of the job and responsibilities).

The Information Technology function is responsible for managing and overseeing the technology infrastructure that that supports the organization’s operations. This includes the maintenance of hardware, software, networks, databases, and communication systems; ensuring that these systems are secure, effective, and capable of supporting business objectives. Key responsibility areas include infrastructure management, software and systems maintenance and development, data management and security, technical support, and strategic planning and innovation.

IT Operations area manages the activities and personnel associated with providing technical services for computer hardware or networked systems to internal customers. Identifies, prioritizes and resolves reported problems utilizing internal employees or outsourced service providers.

The Information Technology Help

Desk focus specializes in providing technical services to internal customers by identifying, prioritizing, and confirming resolution of reported problems with desktop, laptop, and networked systems. Ensures that installations, software, hardware,



operating systems and configuration issues are properly addressed, monitored and resolved.

Job Skills

Complete knowledge and full understanding of area of specialization, principles and practices within a professional discipline. Assesses unusual circumstances and uses sophisticated analytical and problem-solving techniques to identify cause. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. This job is the fully qualified, experienced professional, journey-level position.

Skills Categories

Desktop Support, IT Service Management, Help Desk Operations, Asset Management, Vendor Management, ITIL, Independent Execution, Problem-Solving, Collaboration, Analytical Thinking, Peer Mentoring, Networking Technology

Qualifications

Summary

Basic Requirements And Preferred Qualifications For The Job.

We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status.

Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human oversight. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed —or to exercise any applicable privacy rights—please contact us at [email protected].

Our full privacy statement is available here:Privacy Statement

📌 DESKTOP SYSTEM SPECIALIST (Bengaluru)
🏢 Extreme Networks
📍 Bengaluru