Key Responsibilities IT Infrastructure Management

Manage enterprise IT infrastructure including servers, storage, operating systems, virtualization platforms, cloud environments, and end-user computing.

Ensure high availability, performance, scalability, and security of IT services.

Establish infrastructure standards, policies, and operational procedures.

Drive capacity planning, technology refreshes, and infrastructure modernization initiatives.

Monitor infrastructure health and proactively mitigate operational risks.

Backup & Recovery Management

Develop and implement enterprise backup and recovery strategies for on-premises and cloud environments.

Ensure successful backup execution, monitoring, and reporting.

Conduct regular backup restoration tests to validate recoverability.

Define and manage backup retention policies in line with business and regulatory requirements.

Monitor compliance with RPO (Recovery Point Objective) requirements.

Disaster Recovery (DR) Develop, maintain, and enhance Disaster Recovery

Define and monitor RPO and RTO targets for critical applications and infrastructure.

Coordinate periodic DR drills and failover testing activities.

Ensure DR infrastructure readiness and documentation accuracy.

Drive closure of observations identified during DR exercises and audits.

VMware & Virtualization Management

Manage VMware vSphere, ESXi, vCenter, HA, DRS, SRM, and associated virtualization technologies.

Lead VMware upgrades, migrations, patching, and capacity planning activities.

Optimize resource utilization and infrastructure performance across virtual environments.

Support virtualization strategy and hybrid cloud integration initiatives.

Cloud Infrastructure Management

Manage cloud platforms such as Microsoft Azure, AWS cloud services.

Establish cloud governance frameworks, security controls, and operational standards.

Monitor cloud utilization and optimize infrastructure costs.

Cloud-native adoption, and modernization initiatives.

Ensure cloud resilience, backup integration, and regulatory compliance.

Hardware Asset Management

Manage the lifecycle of servers, storage, laptops, desktops, and network devices.

Oversee procurement, deployment, maintenance, warranty management, and disposal activities.





Maintain asset inventory accuracy and compliance.

Implement hardware refresh and lifecycle management strategies.

Software & License Management

Manage software procurement, deployment, upgrades, renewals, and retirement.

Ensure software license compliance and optimization.

Maintain software asset inventory and entitlement records.

Evaluate emerging technologies and recommend solutions aligned with business needs.

IT Asset Management (ITAM)

Establish and govern IT Asset Management processes and policies.

Maintain accurate hardware and software asset repositories and CMDB.

Conduct periodic asset audits and reconciliations.

Ensure compliance with audit, governance, and regulatory requirements.

Track asset lifecycle from procurement through disposal.

Vendor Management

Manage relationships with technology vendors, OEMs, cloud providers, managed service providers, and system integrators.

Negotiate contracts, commercial agreements, SLAs, and renewals.

Conduct vendor governance and performance review meetings.

Drive cost optimization and service improvement initiatives.

Ensure vendors meet contractual and regulatory obligations.

Security, Governance & Compliance

Ensure infrastructure adheres to organizational security standards and regulatory requirements.

Support internal audits, external audits, and compliance assessments.

Drive vulnerability remediation and risk mitigation activities.

Collaborate with Information Security teams on security control implementation.

Ensure compliance with industry regulations and governance frameworks.

Project & Service Management

Lead infrastructure, cloud, backup, DR, and transformation projects.

Manage budgets, timelines, risks, resources, and stakeholder expectations.

Drive automation and process improvement initiatives.

Ensure adherence to ITIL processes including Incident, Problem, Change, Capacity, Availability, and Configuration Management.





Team Leadership & Stakeholder Management

Lead and mentor infrastructure, cloud, backup, and asset management teams.

Define KPIs, development plans, and performance objectives.

Engage with business leaders to align technology initiatives with business priorities.

Foster a culture of accountability, innovation, and continuous improvement.

Qualifications Education Bachelor's Degree, Computer Science, Engineering, or related discipline.

Master's Degree (Preferred).

Certifications (Preferred) ITIL Foundation/Managing Skilled

VMware VCP/VCAP

Microsoft Azure Administrator/Architect

AWS Certified Solutions Architect

PMP/PRINCE2

CISSP or equivalent security certification Experience 12–18 years of overall IT experience.

Minimum 3–5 years in a for role managing enterprise infrastructure and cloud environments.

Experience in Backup, Disaster Recovery, VMware Administration, Cloud Management, IT Asset Management, Vendor Management, and Service Delivery.

Experience working within regulated industries such as BFSI, Financial Services, Insurance, Healthcare, or Enterprise IT environments is preferred.

Technical Skills Infrastructure Windows

Server

Linux Administration

Active Directory

DNS, DHCP

Storage & SAN Management Virtualization VMware vSphere

ESXi vCenter

VMware SRM Backup Solutions Commvault

Veeam

NetBackup Cloud Platforms Microsoft Azure

Amazon Web Services (AWS)

Cloud Security & Governance

Hybrid Cloud Architecture Asset Management IT Asset Lifecycle Management

Software Asset Management

CMDB Management

License Compliance Monitoring & Management ManageEngine

Zabbix Key Competencies Infrastructure Leadership

Cloud Governance & Management

Backup & Disaster Recovery Strategy

VMware Administration

Vendor & Contract Management

IT Asset Management

Financial & Budget Management

Regulatory Compliance & Audit Readiness

Risk Management

Strategic Planning

Stakeholder Management

Team Leadership & People Development This position is ideal for a senior IT leader responsible for Infrastructure Operations, Cloud Management, VMware, Backup & DR, Hardware & Software Asset Management, Vendor Governance, Compliance, and Technology Transformation across enterprise environments.

📌 Deputy Chief Manager - IT Infra (Tamil Nadu)
🏢 Aditya Birla Capital
📍 Tamil Nadu