Job title

O&M; Executive

Company Profile

Hitachi MGRM Net Ltd is a global organization that crafts social innovation solutions across different sectors covering the citizen life cycle. We focus on partnering with citizens, institutions and governments and digitally transforming the lives of people, communities and society and enabling their full potential. With over various business bases in India, the Hitachi MGRM Net initiatives range from educational e-Governance Technologies, Healthcare Technologies, Insurance Technologies, Automotive Technologies, Information & Telecommunications Systems, Smart City Solutions, Data Center Solutions, Digital Solutions & Services, Infrastructure Systems, Industrial Systems and many more.

More details on our products and services can be obtained from www.hitachimgrmnet.com

Area of operations

Delhi/GGN/ NCR

Key Responsibility Areas

1. Monitor daily labor attendance across day and night shifts at the assigned site and ensure complete capture of all deployed manpower.
2. Reconcile biometric and facial-recognition punch data against contractor-wise, deployed headcount on a daily basis.
3. Close attendance and correction exceptions in the Labor Expert System (LES) on a same-day basis, within the prescribed cut-off.
4. Identify and flag tailgating, duplicate punch, and failed-capture instances for supervisory review and disposal.
5. Report biometric and facial-recognition device malfunctions to the designated escalation channel and track each incident to closure.
6. Maintain a shift-wise exception register recording the reason for each correction and the authority approving it.
7. Coordinate with IR/SPOC for resolution of unmatched, missing, or disputed attendance records.
8. Prepare and submit the daily attendance MIS strictly as per the approved reporting schedule and format.
9. Escalate systemic or recurring attendance discrepancies to the reporting authority with supporting analysis.
10.



Manage the change management as per the given process.
11. Keep the documentation complete as per the process of the organization.
12. Conduct trainings/retraining of the stakeholders.
13. Continue support and client handling onsite.

Skills Required:
1. Prior experience in attendance administration, workforce data entry, or site coordination, preferably at construction or industrial sites.
2. Working understanding of biometric or facial-recognition attendance systems and their common failure modes.
3. Demonstrated accuracy in documentation and record maintenance.
4. Ability to operate a web-based application for daily transaction entry, exception closure, and report generation.

Technical / Functional Skills (Required):

1. Basic computer proficiency; working knowledge of MS Excel (sorting, filtering, basic formulas, pivot tables) and MS Word.
2. Ability to compile, validate, and circulate daily MIS reports without supervision.
3. Familiarity with attendance registers and muster roll formats maintained at site.

Preferred Skills

1. Exposure to the Building and Other Construction sites in an operational capacity.
2. Experience of working in a multi-contractor site environment.
3. Prior use of any labor management, workforce management, or ERP attendance and planning module.

Soft Skills:

1. Organized and process-driven approach with strong attention to detail.
2. Explicit communication in Hindi and English (read, write, and speak).
3. Willingness to work rotational and night shifts as per site requirement.
4. Ability to coordinate firmly and professionally with stake holders.

Desired Qualification
1. Graduate in any discipline, or Diploma holder from a recognized institution.
2. Certification or demonstrable proficiency in MS Office will be an added advantage.

Experience Years
1. Between 1–3 years of relevant experience in attendance administration, data entry, or site coordination roles.

Job Type
1. Permanent Full Time

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