GDS & Corporate Travel Executive About the Role

Key Responsibilities

Handle end-to-end travel reservations and ticketing processes.

Create and manage PNRs using GDS systems.

Perform ticketing, refunds, cancellations, exchanges, and reissues.

Handle corporate travel requirements and provide B2B travel support.

Manage customer and corporate travel queries efficiently.

Ensure accuracy and compliance while processing travel bookings and transactions. Qualifications

Minimum 2+ years of relevant GDS experience.

Experience in ticketing and corporate travel handling.

Candidate must be a graduate.

Required

Skills

Strong hands-on knowledge of GDS is preferred.

Strong end-to-end GDS knowledge, including:

PNR Creation & Booking

Ticketing

Refunds & Cancellations

Exchanges & Reissues

Corporate Travel Handling Prior experience in TMC / B2B Travel Support.

Excellent verbal and written communication skills.

Willingness to work in a 24x7 shift environment.

Preferred

Skills

Candidates with solid exposure to multiple GDS functions and hands-on experience in corporate travel operations will be preferred.

Contact Person: Siddharth Sharma

Phone: (phone hidden)

Email: [email protected]

📌 Customer Support Executive (Gurugram)
🏢 WNS
📍 Gurugram