Roles and Responsibilities

- Provide customer support through chat, email, or phone calls to resolve customer queries and concerns.

- Handle a high volume of customer interactions simultaneously while maintaining accuracy and efficiency.

- Utilize problem-solving skills to troubleshoot issues and escalate complex problems when necessary.

- Maintain accurate records of all interactions with customers using CRM software.

- Collaborate with internal teams to resolve recurring issues and improve overall customer satisfaction.

Desired Candidate Profile

- 0-1 year of experience in BPO/Call Centre setting or related field (freshers welcome).

- Excellent communication skills in English language (written & spoken).

- Ability to work on rotational shifts including weekends and holidays as per business requirements.

- Strong typing speed with high accuracy using computer keyboard.

Looking for candidates who are ready to work for rotational shift with rotational week off For more details Contact - Adel (Talent Acquisition Specialist )-Navi Mumbai -taskus-(phone hidden)

interested candidates can reach out on the above number along with their resume on WhatsApp

📌 Customer Support Executive (Navi Mumbai)
🏢 TaskUs
📍 Navi Mumbai