Experience: 0–2 years

Education: Any degree

Location: 7th floor, Qube Software Park, 133/2, IncuSpaze, Outer Ring Rd, behind Embassy TechVillage, Bhoganhalli, Bengaluru, Karnataka 560103

Employment Type: Full time

This role is for AyurCall, an online Ayurveda e-commerce platform by INDHEAL Solutions Pvt. Ltd.

Role Objective

Responsible for providing end-to-end customer support, ensuring a positive customer experience across calls, WhatsApp, and support tickets.

Key Responsibilities

- Call customers who have abandoned carts and encourage order completion.
- Call customers after delivery to collect feedback and resolve any issues.
- Handle WhatsApp inquiries and respond promptly to customer messages.
- Manage and resolve help desk/support tickets efficiently.

Skills & Qualifications
- Fluent in any two languages: English, Kannada, or Hindi.
- Basic computer knowledge.
- Positive attitude and customer-first mindset.
- Ability to handle calls and chats with empathy and clarity.

📌 Customer Support Executive (Bengaluru)
🏢 INDHEAL
📍 Bengaluru