Customer Support Associate (India)

Customer Support Associate (India)

14 Aug
|
Aasma Careers
|
India

14 Aug

Aasma Careers

India

We are hiring for a MNC Company for Language Interpreter (Customer Support) Role.

Permanent Work From

Home PAN India Languages :

- Excellent English + Hindi Or Urdu Or French Note :
- Excellent English Speaking Skill Is Mandatory :

This is a full-time remote role for a Language Interpreter.

The Language

Interpreter will be responsible for providing accurate interpretation in Hindi/Urdu/French + English Language during telephone and video conversations between individuals of different languages and backgrounds.

The Language

Interpreter will also be required to listen carefully to speakers' statements to interpret them correctly, ask questions when necessary, and remain neutral and impartial.

- Responsible for listening and precisely interpreting communication between two different language speaking persons (Example: English To Hindi/Urdu/French & Hindi/Urdu/French To English) 2. Adhering to standard operating procedures required for the process and organization

Job Role

- Language Interpreter

Domain - Customer Support & Operations

Location

- Permanent Work From Home

Salary

- 35k CTC (30K In Hand) For Hindi/Urdu & 8-10 LPA For French

Shifts





- First 3 months Night Shift (US &UK;), After that rotational including day shift.

Work days

- 5 days a week

Week offs

- 2 Rotational week offs

Desired candidate profile

Education: 12th, Diploma / Any Graduate

Experience: Fresher / Experience Important Note :

- For French, Minimum B2 Certified In French Language or B1 With Minimum 6 Month Experience or UG/PG Degree In French Language Is Mandatory.

Required

Skill set

- Candidates should be highly proficient in Hindi/Urdu/French Speaking & English Speaking
- Command over Language with good understanding skills is required

3.

Excellent

Communication skills required

- Candidate should be a positive listener
- Candidate should be energetic and should have positive approach towards issues handling
- Candidates should be flexible to work in rotational shifts including night shift (5 days per week & 2

rotational days off) Interview rounds

HR interview(Telephonic)

AMCAT Test

Language Proficiency Test(In English and 2nd Language)

Client Round (Final Virtual Interview)

📌 Customer Support Associate (India)
🏢 Aasma Careers
📍 India

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