Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.

Job Title: Member Services - Customer Support Representative Experience: Min. 1–5 years of experience in a similar kind of environment/job profile.

Primal point of contact for Copart buyers.

Will provide support to all kinds of queries related to auction, registration, shipping, and payments.

Provide email support for the same as well.

Ideal Candidate

Team Player – Need to be flexible and dynamic. Always ready to take up additional responsibilities.

Talented—Need to have a good and easy-going personality and be able to easily connect with others. Being a quick learner is an advantage.

Innovative—Out-of-box thinker with a go-getter attitude.

Positive thinker—Self-motivated and positive thinker.

Essential Duties and Responsibilities

Take care of the incoming calls

Ensure correct and relevant information is shared

Keep a constant check on others (current hires)



to ensure quality

Be disciplined and remain very focused

Positive behavior reinforcement at workplace

Major Skills

Patience

Quick learner

Disciplined

Team Player

Most importantly—a very positive communicator.

Requirements

Must have a good understanding of the English language and usage.

Good learning, analytical and interpersonal skills

Trained on Email and chat etiquette

Basic understanding of Computers

Understanding of MS office applications and Outlook NA

At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.

E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

E-verify Participation

Right to Work

📌 Customer Success - SB (Hyderabad)
🏢 copart
📍 Hyderabad