?Position: Customer Success Analyst-Intern

?Location: Delhi(Panchsheel Park)

?️Working Days: Monday to Friday

?Duration of Internship: 3 months

About Fundamento:

We’re on a mission to reinvent how enterprises talk to their customers! At Fundamento, we’re building voice agents that are transforming how India’s biggest lenders- like IIFL, Paytm, Hero FinCorp, Shriram Finance and Jio Financial Services- talk to their customers. Backed by Google, led by experienced entrepreneurs (Harvard, Oxford, Booth Alumni), and trusted by the financial service giants- this is your chance to work at the heart of the AI revolution.

Role Overview:

We’re hiring Customer Success Analyst (CSA) Interns to work at the intersection of data, product, and AI. This role is designed for individuals who want hands-on exposure to how AI systems are deployed and scaled in enterprise environments. You won’t just be observing, you’ll actively contribute to solving real business problems alongside Customer Success, Product, and Tech teams.

Key Responsibilities

● Work with large datasets, cleaning, structuring, and organizing data for analysis





● Perform data analysis to derive actionable insights for clients and internal teams

● Support in building and refining AI workflows, including prompt writing (based on interest)

● Conduct quality audits to identify product gaps, inefficiencies, and improvement areas

● Collaborate closely with Customer Success, Product, and Engineering teams

● Contribute to ongoing process improvements and operational efficiency

What We’re Looking For

● Strong analytical thinking and comfort working with data

● High ownership and willingness to learn in a rapid-paced environment

● Good communication and ability to structure thoughts clearly

● Attention to detail and problem-solving mindset

● Prior exposure to data, analytics, or AI tools is a plus (not mandatory)

● Comfort with advanced Excel.

Why This Role?

● Work on real enterprise use cases, not dummy projects

● Gain first hand exposure to how AI is applied at scale in businesses

● Opportunity to work closely with cross-functional teams and influence outcomes

● Steep learning curve with high ownership from day one.

📌 Customer Success Analyst- Intern (Delhi)
🏢 Fundamento
📍 Delhi