We are looking for a detail-oriented and proactive Customer Service Representative to join our team supporting a Canada-based insurance company. The ideal candidate will be responsible for issuing and uploading insurance policies while ensuring accuracy and efficiency in all tasks.

Key Responsibilities:

- Issue insurance policies accurately as per guidelines
- Upload and maintain policy records in the system
- Review documents for completeness and correctness
- Coordinate with internal teams to resolve discrepancies
- Ensure timely processing of all assigned tasks
- Maintain high standards of data quality and compliance

Requirements:

- Excellent English communication skills (both written and verbal)
- Strong attention to detail and organizational skills
- Basic knowledge of insurance processes (preferred but not mandatory)
- Ability to work in a fast-paced environment
- Proficiency in MS Office and basic computer applications

What We Offer:

5-day working week

Reliable work environment with growth opportunities

Exposure to international (Canada-based) insurance processes

📌 Customer Service Representative (India)
🏢 HM Custom Solutions
📍 India