Hiring for Customer Service- International Voice Process

Role & responsibilities

- Handle international calls from US customers, providing exceptional customer service to resolve their queries and concerns.
- Process customer requests through various communication channels (phone, email, chat) in a timely and effective manner.
- Utilize MS Office tools to maintain accurate records of customer interactions and updates.
- Collaborate with internal teams to resolve complex issues and escalate when necessary. Meet performance targets set by the company for AHT, Service Level Agreement (SLAs), and Quality Metrics. Role & responsibilities
- Strong communication skills with excellent verbal fluency in English language. Proficiency in handling multiple tasks simultaneously while maintaining accuracy and attention to detail.




- Basic computer knowledge with proficiency in MS Office applications (Excel).
- Ability to work flexible shifts including rotational shifts.

Preferred candidate profile Any Graduate candidate with minimum 1 year exp in international voice process can apply.

Candidate Must have excellent communication skills.

Must be comfortable with 24*7 working environment.

Perks and Benefits

Salary up to 5.5 LPA CTC( up to 30% Hike on last ctc)

5 Days working

24*7 Shifts / Night shifts

Job Location : Gurugram To get your interview scheduled contact below Call/ WhatsApp :

Vanshita- (phone hidden)

📌 Customer service|| International Voice Process|| Salary Upto 5.5 LPA (Gurugram)
🏢 WSNE Consulting
📍 Gurugram