14 Aug
|
Maks Group
|
Pune
Role & responsibilities
Customer Handling: Greet visitors, manage front desk operations, and act as the main point of contact at dealerships or service centers
Appointments & Follow-ups: Schedule service bookings, test drives, and routine maintenance check-ins
Feedback & Complaints: Log customer complaints, coordinate issue resolution with internal technical teams, and track customer satisfaction indexes
CRM Management: Update digital records, manage logs via CRM software, and process workshop job cards
📌 Customer Relationship Executive (Pune)
🏢 Maks Group
📍 Pune