14 Aug
|
Cloudzen 365 Services
|
Ahmedabad
14 Aug
Cloudzen 365 Services
Ahmedabad
Role purpose The CSP Funding Co-Ordinator keeps our Microsoft-funded engagements running smoothly - tracking every engagement, its milestones, deliverables, and funding value; ensuring documentation and evidence meet Microsoft's requirements; and keeping stakeholders and reporting on track. Based in India and reporting to the UK-based CSP Operations Manager, the role works closely with the Microsoft Programme Manager and senior leadership to give clear, real-time visibility of programme performance across the Microsoft Practice.
Key responsibilities
- Engagement tracking - maintain accurate records of all Microsoft-funded engagements, including current status, key milestones, deliverables, and funding values.
- Deadlines and risk - monitor engagement deadlines and proactively flag risks or delays to the Microsoft Programme Manager.
- Documentation and evidence - ensure all required documentation and evidence is captured, filed, and submitted in line with Microsoft's requirements.
- Data accuracy - liaise with Microsoft Partner Center and internal systems to keep engagement data accurate and up to date.
- Stakeholder management - chase internal and external stakeholders to ensure actions, approvals, and information requests are completed on time.
- Funding eligibility - complete funding requests as required to establish customer eligibility for funded engagements.
- Reporting - compile regular reports on funded-engagement pipeline, status, and outcomes for review by the Microsoft Programme Manager and senior leadership.
- Board presentations - support the preparation of board-level presentation materials, including pulling together data, formatting slides, and ensuring accuracy of figures.
- Dashboards and trackers - maintain dashboards and trackers that give real-time visibility of programme performance across the Microsoft Practice.
- Funding maximisation - partner with account managers to identify eligible engagements early and ensure available funding is fully used before it expires.
- Process and audit readiness - keep a clean audit trail for every engagement and suggest improvements to tracking and claim processes.
- Programme knowledge - stay current with changes to Microsoft funding programmes, deadlines, and eligibility rules, and share relevant updates with the team.
Skills and experience
ESSENTIAL
- Highly organised, with the ability to track multiple engagements, milestones, and deadlines at once.
- Excellent attention to detail, particularly around documentation, evidence, and figures.
- Confident chasing and coordinating internal and external stakeholders to keep actions on track.
- Strong reporting skills - producing clear, accurate reports, dashboards, and trackers.
- Proficient with Excel and PowerPoint for reporting and board-level materials.
- Hands-on experience with Microsoft Partner Center, or solid transferable portal/admin experience.
- Good written and verbal English; comfortable communicating with senior stakeholders.
DESIRABLE
- Familiarity with Microsoft-funded engagement programmes and their documentation and evidence requirements.
- Awareness of Microsoft incentive and funding processes.
- Experience supporting board-level or senior leadership reporting.
- MSP, IT reseller, or distributor background.
- Experience working with a UK or international team across time zones.
Qualifications and certifications
- Desirable: Microsoft Certified Fundamentals - MS-900 (Microsoft 365) and AZ-900 (Azure). Support will be provided to gain these if not already held.
Personal attributes
- Proactive and tenacious - comfortable chasing people to get things over the line.
- Meticulous with detail, evidence, deadlines, and the accuracy of figures.
- Calm and organised when managing many concurrent engagements.
- Confident presenting information clearly to senior stakeholders
Atech Benefits:
- 24 days leave plus 8 festival holidays
- Food Provided
- Provident Fund
- Exam fee and training funding
- Healthcare Scheme.
- Maternity & paternity leave
- Employee Assistance Programme
- Employee Wellbeing policy
- Mobile reimbursement policy
- Employee Referral Scheme
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