We are looking for a CRM Intern to assist in managing customer data, maintaining the CRM system, and ensuring timely follow-ups with members. The role involves regular calling to update records, collect information, remind members about renewals, and maintain solid customer relationships.

Key Responsibilities

- Maintain and update customer data in the CRM.

- Call existing members for follow-ups, renewals, feedback, and documentation.

- Handle customer queries and coordinate with internal teams.

- Track pending actions and ensure timely closures.

- Prepare daily CRM and follow-up reports.

- Assist in customer retention and engagement activities.

- Ensure accurate record-keeping and data confidentiality.

Requirements

- Graduate or pursuing graduation.

- Good communication and interpersonal skills.

- Basic knowledge of MS Excel and MS Office.

- Detail-oriented with good organizational skills.

- Comfortable making customer calls.

Disclaimer: This has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

📌 CRM Intern (Mumbai)
🏢 Vits Hotels
📍 Mumbai