Key Responsibilities:

1. Customer Management:

- Serve as the main point of contact from booking to handover.

- Address inquiries and resolve customer issues, including support for NRI clients

- Documentation &
- Coordination:

- Prepare and manage documentation (booking forms, agreements).

- Ensure legal compliance with the assistance of the legal team.

- Payment &

- Loan Coordination:

- Oversee payment collection and reminders.

- Coordinate home loan applications and disbursements with banks.

- Customer Handover &

- Support:

- Manage the handover process, address concerns, and ensure satisfaction.

- Provide ongoing support post-handover, resolving any issues.

- Reporting &

- Communication:

- Maintain records of interactions and payments.

- Provide updates and reports to senior management.

Qualifications:

- Bachelors degree in Business, Real Estate, or related field.

- 2+ years of experience in real estate post-sales customer service.

- Solid knowledge of real estate documentation and legal requirements.

- Excellent communication, organizational, and multitasking skills.

- Proficiency in CRM software.

📌 CRM Executive - Real Estate (Bengaluru)
🏢 Aakruthi Group
📍 Bengaluru