About Nationwide

Nationwide Mutual Insurance, a Fortune 100 company with nearly a century of strength, stability, and purpose-driven innovation, is expanding its global technology footprint.

Our Global Capability

Centre (GCC) in Hyderabad plays a strategic role in delivering secure, scalable, and customer-focused digital solutions that support millions of individuals and businesses across the U.S. At Nationwide, you’ll join a forward-thinking team that embraces agile ways of working, fosters a collaborative and inclusive culture, and invests in emerging technologies like cloud, data, AI, and cybersecurity. Our associates contribute to meaningful work that protects futures and strengthens communities—making a real impact every day.

Key Responsibilities:

- Influences, coaches, and mentors team members on software delivery practices and principles.
- Removes impediments to the team’s progress; escalate obstacles requiring outside resolution. Identifies risks and issues that might have an impact on delivery and provides thought leadership, facilitation, and communication on a mitigation strategy.
- Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
- Collaborates at the highest level to prioritize work to maximize value towards business outcomes.
- Collaborates with the Agile Team(s) to provide guidance in the areas of analysis, design, development, testing, automation, and deployment while ensuring the usage of the best capability practices.




- Guides and enables DevOps, DataOps, AI/MLOps through the adoption and refinement of software delivery practices on our most complex and strategic efforts.
- Monitors and reports on team progress and performance through enterprise and industry metrics while maintaining data quality supporting metric accuracy.
- Collaborates with senior leadership on demand and financials. Actively participates in variable staffing functions for the line.
- Facilitates team cadences on business critical, complex efforts (e.g., retrospective, daily standups, and show-and-tell meetings) to encourage collaboration, communication, and feedback within the team; promote a learning culture and challenge the team to be innovative.

May perform other responsibilities as assigned. Qualifications & Experience:

Education:

Undergraduate studies in computer science, management information systems, mathematics or related field is strongly preferred.

Experience:

Six years of software delivery experience including three years as a Scrum Master or similar role. Strong technical expertise in one or more Agile practices and frameworks, including Scrum, Kanban, and Lean. Plus, a technical background in Software Engineering.



Three or more years working with ALM tools and Microsoft Office Suite.

Technical Skills:

- Business Acumen
- CI/CD
- DevOps
- Incident Management
- Software Development Life Cycle (SDLC)
- Scrum/Agile
- Software Testing
- Technology Roadmap
- Vendor Management

Soft Skills & Attributes:

- Effective communication and collaboration skills
- Strong mentoring and coaching abilities to guide teams toward self-organization and continuous improvement.
- Initiative-taking in identifying and removing blockers to team progress
- Ability to work in agile and global environments
- Demonstrated ability to coach and mentor team members and peers. Ability to manage multiple teams and lead cross team initiatives. Strong candidates will put the team first, have robust problem-solving ability, conflict resolution skills and be active in the industry. Insurance and/or financial services industry knowledge a plus.
- Other criteria, including leadership skills, competencies and experiences may take precedence.

Additional Information:

Reporting Structure:

Reports to Technology Director – India or higher

Working Hours:

Aligned to India business hours with flexibility for global collaboration.

Location Flexibility:

[Hybrid/Remote/In-office] with periodic in-office collaboration.

Equal Prospect Statement:

Nationwide is committed to diversity and inclusion. All qualified applicants will be considered without regard to race, gender, disability, religion, or other protected categories.

📌 Consultant Scrum Master (Hyderabad)
🏢 Nationwide
📍 Hyderabad