Tiny Miracles is an Amsterdam and India-based award-winning social enterprise. We create quality lifestyle products for both B2B and B2C companies. But even though our products are great, they are simply a means to a larger ambition: To create life-changing opportunities for people to truly live a life out of poverty and to inspire others to join us.

Our mission is to enable one million people to get out and stay out of poverty by 2030. Since 2010, Tiny Miracles has been working hands-on and on the ground in the slums of Mumbai. It is our deep-rooted belief that our generation has the power to build a better, more equal world. That's why after over a decade of trial and error, we have developed an innovative approach that empowers people to break their own poverty cycle. And not only to break it but also to keep themselves out of it.

About the role

You are responsible for

- Overseeing and managing Tiny Miracles and their suppliers’ adhering to quality and sustainability requirements
- Ensuring suppliers’ compliance to regulatory standards, national and international sustainability legislation in value chain, including:
- Evaluating suppliers & platform partners by collecting and analyzing sustainability data, including audit and Self-Assessment Questionnaire data
- Visiting facilities, monitoring social and environmental compliance
- Developing, supporting, and monitoring improvement plans of suppliers/partners
- Developing and implementing processes to ensure company’s products meet required specifications of quality, function, consumer safety and reliability prior to delivery for Indian, US and EU market





Key Duties Quality Testing and Compliance Adherence (At both company and supplier level):
- Improving and implementing policies and SOPs to ensure company meets quality & compliance promise
- Conducting necessary checks and tests to identify deviations in production
- Improving quality & compliance management system including inspections at our production locations, suppliers, and warehouse
- Performing routine inspections and quality tests on all incoming raw materials and on finished products
- Following up on quality complaints, propose solutions and ensure appropriate handling
- Ensuring that standards and safety regulations are observed
- Documenting quality assurance activities and creating (internal) audit reports
- Making recommendations for improvement
- Creating training materials and operating manuals.
- Staying up to date with product related international legislation and regulations
- Sustainability compliance (environmental, social, health, ethics):
- Maintaining compliance with international, federal, state, and local laws, regulations, guidelines, and policies on sustainability (including ESGH)
- Working as counter part of our Netherlands compliance & sustainability team




- Coordinating with certification requirements and improvements ( e.g. B Corp, Fairtrade,

SMETA for production locations)
- Assess & monitor compliance of existing and potential suppliers to social, health, governance and environmental standards and regulations
- Managing follow-up and monitoring of suppliers to ensure improvement plans are realised and suppliers are compliant.
- Collecting and keeping a constant tab on suppliers' relevant products and company level certifications related to social, environmental, governance, products etc

Personal Skills:
- Good inter-personal skills
- Dynamic & able to take ownership & initiatives
- Mature, outdoor and energetic personality
- Solid verbal and written communication (English language proficiency is must)
- Data analysis & strategic inference
- Strong eye for details and structured way of working

Technical Skills
- Experience in quality and sustainability management
- Working knowledge of tools, methods and concepts of quality and sustainability assurance
- Solid knowledge of relevant regulatory standards and international product compliance legislation
- Relevant training and/or certifications as a Quality Assurance Specialist or Auditor

PREFERRED QUALIFICATIONS & EXPERIENCE:
- Bachelor’s degree in Textile or commerce/science/arts/production/sustainability
- 5-8 years+ of experience as a Sustainability / Quality Assurance Specialist ideally in the Textile industry

Pay: ₹100,000.00 - ₹200,000.00 per month

Benefits

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Compliance Manager (Mumbai)
🏢 Tiny Miracles
📍 Mumbai