1. Store &

- Company Induction

- Conduct and facilitate store team induction and ensure employees understand store processes and responsibilities.

- Understand company policies, HR guidelines, Code of Conduct, POSH, grooming standards, biometric systems, and Darwin platform.

- Develop a thorough understanding of store structure, business operations, and company overview.

2.

Visual

Merchandising (VM)

- Plan and execute VM displays in accordance with brand guidelines and store requirements.

- Manage window displays, merchandise presentation, department layouts, and VM assets.

- Prepare and maintain VM checklists to ensure consistent store standards.

- Plan and execute End of Season Sale (EOSS) VM activities.

- Prepare weekly VM reports and presentations.

- Ensure effective planogram implementation and department-wise merchandise presentation.

- Monitor VM execution and identify opportunities for improvement.

3. Department &

- Category Induction

- Conduct department-wise and category-specific induction for store teams.

- Ensure team understanding of category requirements, product presentation, and VM standards.

- Communicate and monitor Key Result Areas (KRAs) related to VM and store presentation.

- Maintain and review category-wise and VM reports.

4. Purchase &

- Ordering Process

- Manage the online Purchase Order (PO) and ordering process for VM requirements.

- Coordinate with relevant stakeholders for PO creation, approvals, and bill submission.

- Ensure timely submission and processing of invoices and supporting documents.

- Maintain records of Year-to-Date (YTD) and Month-to-Date (MTD) VM expenditure.

5. Accounts &

- Financial Management

- Coordinate with Accounts for PO, provisions, VM budgets, MIS, expenses, and petty cash.

- Ensure accurate and timely bill submission and documentation.

- Manage and follow the VRF (Vendor/Request/Finance-related)



process as applicable.

- Monitor VM expenditure against the approved budget.

- Prepare and maintain expense and budget-related reports.

6. Administration &

- Maintenance

- Coordinate with the Admin and Maintenance teams for store-related requirements.

- Monitor and maintain VM assets and ensure their proper utilization.

- Ensure store fixtures, VM materials, and related assets are maintained in good condition.

- Follow up on maintenance requirements and ensure timely resolution.

7.

Store

Business &

- Commercial Understanding

- Develop a solid understanding of store business performance and commercial objectives.

- Understand category allocation and its impact on store sales and customer experience.

- Analyze and monitor MS (Merchandise/Sales, as applicable) reports.

- Track and support WGC-related store/business activities.

- Align VM activities with store business priorities and commercial requirements.

Key Skills &

- Competencies

- Visual Merchandising and Store Presentation

- Retail Store Operations

- Merchandise Planning &
- Presentation

- Budget &

- Expense Management

- Purchase Order and Billing Processes

- MS Excel and PowerPoint

- Reporting and MIS

- Cross-functional Coordination

- Attention to Detail

- Planning and Execution

- Strong Communication Skills

- Understanding of Retail Business &

- Commercial Operations

Key Deliverables

- Effective implementation of VM standards across the store.

- Timely execution of window, department, and promotional displays.

- Accurate VM reports, checklists, and weekly presentations.

- Timely PO, billing, approval, and expense documentation.

- Effective monitoring of VM budget and expenditure.

- Proper maintenance and utilization of VM assets.

- Consistent coordination with Store, VM, Accounts, Admin, and Maintenance teams.

- Support for overall store business performance through effective VM and store presentation.

📌 Cluster VM Head (Delhi)
🏢 Shoppers Stop
📍 Delhi