14 Aug
|
BetheBee
|
Kalimandir
14 Aug
BetheBee
Kalimandir
Key Responsibilities:
Client Relationship Management:
● Serve as the primary point of contact for day-to-day client interactions, ensuring timely communication and issue resolution.
● Understand client business objectives and marketing goals, translating them into actionable project plans.
● Conduct routine follow-ups to gather feedback, address concerns, and ensure client satisfaction.
● Support account managers in building long-term client relationships by proactively identifying opportunities for value addition.
Project Execution & Coordination:
● Develop and maintain project schedules, ensuring timely execution of deliverables.
● Track campaign progress, flagging potential bottlenecks and ensuring alignment with client expectations.
● Work closely with creative, strategy, and production teams to ensure seamless execution of client briefs.
● Assist in preparing client presentations, reports, and performance summaries.
● Ensure weekly status updates are sent, and client receive clear timelines,next steps and escalation matrix if needed.
Market Research & Insights:
● Conduct research on industry trends, competitor activities, and consumer insights to support strategic recommendations.
Business Growth Support:
● Identify opportunities to upsell or cross-sell agency services based on client needs.
● Assist in pitch presentations and proposal development to support new business acquisition.
Qualifications & Skills:
● Educational Background: Bachelor’s degree in Advertising, Marketing, Communication, Public Relation, or a related field.
● Must be familiar with basic advertising guidelines including ASCI code, RERA compliance (for real estate) and BFSI communication standards.
● Experience: 1-2 years in client servicing, project management, or account management roles within an ad agency on client side.
● Communication Skills: Solid written and verbal communication, with the ability to manage multiple stakeholders effectively.
● Organisational Abilities: Ability to handle multiple projects simultaneously with strong attention to detail.
● Market Awareness: Familiarity with Indian advertising trends, consumer behaviour, and digital marketing platforms.
● Tech Proficiency: Comfortable using project management tools, MS Office, and presentation software.
● Need to have knowledge regarding the advertisement legal part.
Pay: ₹20,000.00 - ₹40,000.00 per month
Benefits
- Cell phone reimbursement
Education:
- Bachelor's (Required)
Experience:
- Print advertising: 3 years (Required)
- Client services: 2 years (Required)
Work Location: In person
📌 Client Service Executive (Kalimandir)
🏢 BetheBee
📍 Kalimandir