Company Description LeadSwap AI builds intelligent lead generation technology that uses advanced data and automation to extract and verify high-quality business contacts from the public web. The platform streamlines prospect discovery, enabling sales and marketing professionals to grow faster with real-time, data-driven insights.

By focusing on accuracy and scalability, LeadSwap AI helps organizations target the right audiences and improve outreach efficiency. Team members work in a contemporary, technology-driven environment with opportunities to influence product evolution and customer success.

Role Description The Client Relationship Manager is a remote, contract role responsible for managing and expanding relationships with business customers using the LeadSwap AI platform. Day-to-day responsibilities include onboarding new clients, understanding their lead generation goals, and guiding them in effective use of the product to achieve measurable outcomes.

The role involves conducting regular check-ins, delivering product demos, addressing customer questions, and coordinating with internal teams to resolve issues and gather feedback.

The Client Relationship

Manager will monitor account health, identify opportunities for upsell or expansion, and help shape best practices for customer engagement.



This position requires proactive communication, structured follow-up, and clear reporting on client satisfaction and retention.

Qualifications

- Client relationship and account management skills, including experience supporting B2B customers and managing multiple stakeholders.
- Strong communication, presentation, and interpersonal skills, with the ability to translate complex technical concepts into practical business value.
- Familiarity with SaaS platforms, CRM tools, and data-driven workflows, ideally in sales, marketing, or lead generation environments.
- Analytical and problem-solving skills, including the ability to interpret customer data and usage metrics to recommend improvements.
- Organizational and time-management skills to handle multiple accounts, prioritize tasks, and meet deadlines in a remote setting.
- Comfort working independently in a remote, fast-paced environment, with a proactive approach to communication and collaboration.
- Prior experience in customer success, client services, sales support, or related roles is preferred.
- Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.

📌 Client Relationship Manager (India)
🏢 LeadSwap AI
📍 India