Company Description Appilary Technologies specializes in BTL activation software products, including van activations, up-to-date trade/general trade activations, and door-to-door (D2D) solutions, along with retail installation monitoring. The company also provides out-of-home (OOH) media monitoring to help brands track and optimize their visibility. Its newest offering is an advanced AI/ML-based trade marketing software product that manages end-to-end trade marketing activities.

Appilary

Technologies focuses on delivering technology-driven tools that enhance marketing efficiency, improve campaign performance, and support data-backed decision-making for clients.

Role Description The Client Management Specialist is a full-time, on-site role based in Greater Noida, responsible for managing and nurturing client relationships across Appilary Technologies’ software solutions. This role involves serving as the primary point of contact for clients, understanding their business needs, and ensuring effective implementation and usage of BTL activation, retail monitoring, OOH monitoring, and AI/ML trade marketing products.

The specialist will coordinate with internal teams to resolve issues, provide timely updates, and support clients with onboarding, training, and ongoing account management. Day-to-day activities include monitoring client satisfaction,



analyzing account performance, preparing reports, and proactively identifying opportunities to improve service delivery and drive client value.

The role also requires identifying new prospects and converting them into client.

Qualifications

- Candidates should possess strong Business Relationship Management and Customer Satisfaction skills to build trust, maintain long-term partnerships, and ensure positive client experiences.
- Candidates should possess solid Analytical Skills and basic Finance understanding to interpret performance data, support ROI discussions, and assist clients in making informed decisions.
- Candidates should possess effective Communication skills, including clear verbal and written communication, active listening, and the ability to present complex information in a simple, client-friendly manner.
- Relevant experience in client-facing roles within software, SaaS, marketing technology, or advertising domains is beneficial.
- Familiarity with trade marketing, BTL activations, or media monitoring tools is an advantage.
- Ability to work collaboratively with cross-functional teams and manage multiple client accounts simultaneously.
- Bachelor’s degree in Business, Marketing, Finance, or a related field, or equivalent practical experience.

📌 Client Management Specialist (Noida)
🏢 Appilary Technologies
📍 Noida