14 Aug
|
Selective Global Search
|
Noida
14 Aug
Selective Global Search
Noida
Roles and Responsibilities :
- Design, implement, and maintain Cisco Unified Communications Manager (CUCM) solutions for clients.
- Provide technical support to resolve issues related to CUCM configuration, troubleshooting, and optimization.
- Collaborate with cross-functional teams to identify business requirements and develop customized solutions using ITIL methodologies.
- Develop SQL queries to extract data from various databases for reporting purposes.
Job Requirements :
- CCNA or CCNP certification in Telecommunications/ISP industry.
- Minimum 5-12 years of experience in IT services & consulting with expertise in Cisco UCCE technology stack.
- Solid understanding of ITIL processes and ability to apply them effectively in project delivery.
- Proficiency in writing complex SQL queries for data extraction and analysis.
📌 Cisco Contact Center technologies (UCCE/PCCE) Cisco Outbound Dialer (Noida)
🏢 Selective Global Search
📍 Noida