Calling & Operations Executive

Location: Surat, Gujarat

Work Mode: Work from Office

Employment Type: Full-time

Experience: 0–2 years

Salary: Competitive / As per experience

About Trailblazer Consults

Trailblazer Consults is a study-abroad and immigration consultancy helping students and aspiring professionals navigate their international education and immigration journeys.

We are looking for a Calling & Operations Executive to join our Surat office. This role is ideal for someone who is confident on calls, good with people, organised, and comfortable handling multiple responsibilities in a fast-paced office environment.

Key Responsibilities

? Calling & Lead Follow-ups — Primary Responsibility

- Make outbound calls to prospective students/clients.
- Follow up with leads generated through digital campaigns and other sources.
- Understand client requirements and provide relevant initial information.
- Maintain regular follow-ups and ensure leads are properly tracked.
- Schedule counselling sessions and appointments.
- Maintain accurate calling and lead records.

? Immigration Counselling — Secondary Responsibility
- Understand basic study-abroad and immigration processes.
- Assist prospective students with initial queries regarding countries, courses, eligibility, and application processes.
- Identify serious prospects and coordinate with senior counsellors when required.
- Build and maintain positive relationships with students and clients.

? Office Operations




- Support day-to-day office coordination and administrative activities.
- Manage client visits, appointments, documentation and basic coordination.
- Coordinate with the counselling and other internal teams.
- Handle multiple tasks efficiently and ensure smooth office functioning.

What We’re Looking For

- Excellent communication and interpersonal skills.
- Comfortable and confident speaking with clients over the phone.
- Good follow-up and persuasion skills.
- Strong organisational and multitasking abilities.
- Basic knowledge or interest in immigration / study abroad is preferred.
- Ability to work independently as well as in a team.
- Proficiency in basic computer applications and MS Office/Google Workspace.
- Freshers with strong communication and calling skills are welcome to apply.
- Candidates with prior experience in telecalling, customer handling, sales, counselling, or immigration/study-abroad services will be preferred.

Why Join Us?

✨ Work in the growing study-abroad & immigration industry

? Opportunity to develop skills in calling, client handling and counselling

? Collaborative and growth-oriented work setting

? Opportunity to grow within the organisation

Interested?

If you are a confident communicator, proactive caller, and someone who enjoys interacting with people, we’d love to hear from you.

? Apply through LinkedIn or share your CV with us.

📌 Calling & Operations Executive (Surat)
🏢 Trailblazer Consults
📍 Surat