Job Summary The Business Development Manager will be responsible for identifying new business opportunities, developing customer relationships, generating qualified leads, managing the sales pipeline, conducting business presentations, preparing commercial proposals, and converting opportunities into successful orders.

The ideal candidate should have solid B2B sales, business development, lead generation, negotiation, and client relationship management skills, with the ability to understand technology solutions and present them effectively to decision-makers.

Key Responsibilities

1. Business Development & Revenue Generation

- Identify and develop new business opportunities across targeted industries and geographies.
- Generate leads through cold calling, email campaigns, LinkedIn, networking, references, exhibitions, industry events, and other channels.
- Develop and maintain a healthy sales pipeline to achieve monthly, quarterly, and annual revenue targets.
- Research target companies, industries, market segments, and potential customers.
- Identify opportunities for software, hardware, kiosk, AI, IoT, cloud, and customized technology solutions.
- Convert qualified leads into meetings, proposals, negotiations, and successful business closures.

2. Client Acquisition & Relationship Management

- Build strong relationships with CXOs, business heads, IT heads, procurement teams, government officials, and other key decision-makers.
- Understand customer requirements and recommend suitable XIPHIAS solutions.
- Conduct client meetings, product presentations, demonstrations, and solution discussions.
- Maintain regular communication with prospective and existing customers.
- Develop long-term strategic relationships to generate repeat and referral business.

3. Sales & Solution Consulting

- Understand customer pain points and translate them into suitable technology solutions.
- Coordinate with technical, software, hardware, manufacturing, and operations teams to develop customized solutions.
- Prepare and present proposals, quotations, presentations, and commercial offers.




- Participate in technical and commercial discussions with customers.
- Handle negotiations and work towards maximizing order value and profitability.
- Follow up consistently with prospects until closure.

4. Market Development

- Identify emerging markets, industry trends, customer requirements, and competitive developments.
- Explore new sectors and applications for interactive kiosks and technology solutions.
- Develop account-wise and industry-wise business development strategies.
- Track competitor activities and provide market intelligence to management.
- Identify opportunities for strategic partnerships, channel partners, system integrators, and institutional customers.

5. Sales Pipeline & CRM Management

- Maintain accurate and updated customer and prospect information in the CRM/sales tracking system.
- Track leads from initial contact through qualification, proposal, negotiation, and closure.
- Prepare regular sales forecasts and pipeline reports.
- Monitor conversion ratios, sales cycles, revenue projections, and pending opportunities.
- Submit daily/weekly/monthly sales activity reports as required by management.

6. Internal Coordination

- Coordinate with pre-sales, software development, hardware, manufacturing, finance, procurement, and operations teams.
- Ensure proper communication of customer requirements to internal teams.
- Support the team during solution development, demonstrations, proposal preparation, and order execution.
- Follow up internally to ensure commitments made to customers are delivered effectively.

7. Business Travel

- Travel for customer meetings, demonstrations, exhibitions, conferences, site visits, and business development activities whenever required.
- Develop business opportunities across different cities, states, and markets as assigned.





Key Performance Indicators (KPIs)

- Monthly and annual revenue achievement.
- Number of qualified leads generated.
- New customer acquisition.
- Lead-to-opportunity conversion.
- Opportunity-to-order conversion.
- Sales pipeline value.
- Average order value.
- Gross margin / profitability of business generated.
- Number of customer meetings and presentations.
- New accounts developed.
- Repeat business and client retention.
- Timely CRM and sales reporting.

Required Skills

- Strong B2B sales and business development skills.
- Excellent communication and interpersonal skills.
- Strong presentation and negotiation skills.
- Excellent lead-generation and prospecting capabilities.
- Good understanding of sales processes and CRM.
- Ability to identify customer requirements and propose solutions.
- Strong follow-up and relationship-management skills.
- Good commercial and business acumen.
- Ability to work independently and achieve aggressive sales targets.
- Strong analytical and problem-solving abilities.
- Willingness to travel as required.

Education

- Bachelors degree in Business Administration, Marketing, Commerce, Engineering, IT, or a related discipline.
- MBA/PGDM in Sales & Marketing or Business Management will be an added advantage.

Experience 38 years of relevant experience in B2B Sales, Business Development, Enterprise Sales, IT Sales, Software Sales, Hardware Sales, Solution Sales, or Technology Sales.

Candidates with a proven track record of acquiring new clients and achieving sales targets will be preferred.

The ideal candidate should be:

- Target-oriented and commercially driven.
- Confident in dealing with senior-level decision-makers.
- A strong communicator and negotiator.
- Proactive in generating new business.
- Comfortable with cold calling and direct prospecting.
- Capable of understanding technology-based solutions.
- Strong in relationship building and follow-ups.
- Willing to travel for business development activities.
- Comfortable working in a fast-paced and target-driven environment.

📌 Business Development Manager (Bengaluru)
🏢 XIPHIAS SOFTWARE TECHNOLOGIES
📍 Bengaluru