Business Analyst post sales (IT Sector) (Jaipur)

Business Analyst post sales (IT Sector) (Jaipur)

14 Aug
|
ViralChilly
|
Jaipur

14 Aug

ViralChilly

Jaipur

Job Type

Location: Mansarovar, Jaipur

Work Mode: Work From Office(full time)

Working Days: 5 Days a Week

Freshers Need Not Apply (Minimum 1 Year Experience Required)

About the Role,

Experienced Project Manager with strong post-sales ownership, managing Web Development, SEO, and UI/UX projects across multiple clients. Adept at understanding client business goals, translating requirements into clear execution plans, coordinating with cross-functional teams, and ensuring on-time, high-quality delivery. Known for structured thinking, calm client handling, and end-to-end project accountability in rapid-paced agency environments.

CORE EXPERTISE

- Post-Sales Client &
- Account Management

- Web Development Project Coordination

- SEO Project Management &

- Reporting

- UI/UX Project Coordination &

- Review

- Requirement Gathering &

- Scope Control

- Timeline, Milestone &

- Dependency Planning

- Cross-Functional Team Coordination

- Quality Assurance &

- Client Acceptance

CRITICAL EXECUTION SKILLS

Requirement Gathering &

- Analysis

- Led client discovery calls to understand business goals, website flow, features, and expectations

- Converted vague ideas into clear, actionable task lists for developers

- Robust understanding of WordPress structure, plugins, UI/UX basics, hosting, domains, and page builders

Client Communication &

- Management

- Acted as the single point of contact post-sales

- Provided proactive updates, handled concerns, and managed scope creep diplomatically

- Maintained clarity, confidence, and transparency in all client interactions

Technical Fluency (Non-Coding)

- Understands the difference between design and development changes

- Able to estimate timelines with development input

- Identifies over-engineering, misestimation, or unnecessary complexity

Project Planning &

- Delivery

- Broke projects into milestones with realistic timelines

- Tracked daily progress and ensured follow-ups





- Escalated risks early to avoid delivery failures

SMARTNESS &

- PROBLEM-SOLVING TRAITS

- Thinks logically during client calls; handles unexpected technical questions calmly

- Converts ambiguity into structured execution plans

- Anticipates risks, client indecision, and delivery bottlenecks

- Proactive in identifying blockers and proposing solutions

- Solution-oriented approach: “Let me check and come back with clarity”

CULTURAL &

- BEHAVIORAL STRENGTHS

- Strong Ownership Mindset – Takes responsibility for outcomes, not excuses

- Calm Under Pressure – Manages tense clients, delayed timelines, and dev dependencies effectively

- Process-Driven – Follows SOPs, checklists, and documentation rigorously

- High Attention to Detail – Avoids rework by catching gaps early

- Empathy &
- People Skills – Balances client expectations with developer bandwidth

- Reliability – Consistent follow-ups, punctuality, and predictable execution

QUALITY ASSURANCE &

- DELIVERY EXCELLENCE

- Performs basic QA before client handover

- Checks responsiveness, UI consistency, and obvious functional issues

- Ensures work meets the agreed scope before approval

BONUS VALUE ADDITIONS

- UI/UX awareness to identify obvious design or usability issues

- Professional negotiation of scope changes without conflict

- Structured documentation with step-by-step task clarity

PROFESSIONAL EXPERIENCE

- Business Development Manager – Post Sales &
- Project Management

- Managed post-sales delivery of multiple web development projects simultaneously

- Coordinated between clients, designers, and developers to ensure on-time delivery

- Ensured clear documentation, scope control, and quality execution

- Maintained long-term client relationships through trust and transparency

TOOLS &

- PLATFORMS

- Project Tools: Trello / Asana / ClickUp / Jira

- CMS: WordPress, Shopify

- Communication: Zoom, Google Meet, Slack

- Documentation: Google Docs, Sheets

📌 Business Analyst post sales (IT Sector) (Jaipur)
🏢 ViralChilly
📍 Jaipur

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