Role Description The Back Office Assistant is a full-time, on-site role based in Jaipur, supporting the smooth functioning of daily operations at PUNO’s entertainment center. This role involves managing administrative tasks such as maintaining records, updating databases, preparing basic reports, and handling documentation related to bookings, inventory, and vendor coordination.
The Back Office
Assistant will assist with scheduling, internal communications, and coordination between front-office teams and management to ensure accurate information flow. The role also includes addressing routine customer and partner queries via phone or email, supporting billing and payment tracking, and ensuring compliance with internal procedures. The selected candidate will work closely with the operations team to maintain organized processes and contribute to a reliable, productive work environment.
Qualifications
- Strong back office operations and administrative assistance skills,
with the ability to manage records, documentation, and routine reporting.
- Analytical skills to review data, identify discrepancies, and support operational decision-making.
- Effective communication and customer service skills to handle queries, coordinate with internal teams, and support a positive guest experience.
- Proficiency with basic computer applications (MS Office or Google Workspace) and comfort working with databases or POS systems.
- Attention to detail, organizational skills, and the ability to prioritize multiple tasks in a fast-paced environment.
- Ability to work on-site in Jaipur, collaborate with cross-functional teams, and maintain professional conduct in a public-facing environment.
- Prior experience in back office, administration
📌 Back Office Assistant (Jaipur)
🏢 PUNO
📍 Jaipur