Areas of Responsibilities

- Manage, review, coach up the export documentation team.
- Follow metrics to ensure department success.
- Streamline in-house processes.
- Help to continue to build a team-oriented atmosphere.
- Obtain essential shipment data from clients to start the documentation process.
- Communicate daily with clients and vendors to ensure all documentation is accurate and submitted.
- Be well versed in different terminology in order to accurately complete documents.
- Promotes customer focus; Establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.
- Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Required Skill Set

- Backoffice experience of at least 6-7 years or more
- Worked preferably in Logistics/ shipping domain back office
- Very good experience of Project Management and has handled recent process migrations
- Worked with process metrics and has working knowledge of productivity, accuracy and TAT
- Handled directly a team size of 20 team members for more than 2 years
- Worked in processes across time zones
- People Management and Time Management skills





Educational Background Experience Post Graduates /MBA preferred.

Minimum 8 10 years from Shipping Background

Job Category: MANAGER Job Type: Full Time Job Location: Hyderabad Work Experience: 7-10 Salary: 10-13 LPA Notice Period: 1-2 weeks immediate

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0 0 Complimentary Technical Project Manager

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Years of Experiences

0 + 549600

hours of workforce experience

34

countries served globally

22

industries served globally

400+

clients served globally

1700+

projects delivered globally

4.81

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Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Associate Manager Export Import Documentation (Hyderabad)
🏢 Digital Aptech
📍 Hyderabad