Company Description Favori is a premium lifestyle and accessories brand that aims to be the preferred destination for fashion-forward and quality-focused shoppers. The store offers carefully curated collections of fashion accessories, kids’ accessories, and home décor that combine style, function, and comfort. Founded by merchandising and product development expert Kavita Bhatia, Favori is built on over 25 years of experience in the European market and collaboration with renowned international brands.
The company partners with trusted manufacturers producing for iconic global labels, ensuring precision, durability, and sophisticated design. Favori’s vision is to offer a refined lifestyle experience that emphasizes elegance, exclusivity, and exceptional craftsmanship.
Role Description The Assistant Store Manager is a full-time, on-site role based at Favori’s store in Mumbai. This role supports the Store Manager in overseeing daily store operations, including opening and closing procedures, staff scheduling, and visual merchandising.
The Assistant Store
Manager helps drive sales by guiding the team toward excellent customer service, ensuring product knowledge, and maintaining high standards of store presentation.
Responsibilities include monitoring inventory levels, coordinating with suppliers for replenishment, and implementing retail loss prevention practices.
The role also involves handling customer inquiries and escalations, training and coaching store associates, tracking performance metrics, and ensuring that Favori’s brand values are consistently reflected in every customer interaction.
Qualifications
Candidates should possess solid Customer Service and Customer Satisfaction skills, with the ability to create a welcoming, high-quality shopping experience.
Candidates should possess effective Communication skills to interact with customers, guide team members, and coordinate with internal and external stakeholders.
Candidates should possess Store Management skills, including experience with daily operations, staff supervision, and sales floor management.
Candidates should possess Retail Loss Prevention skills, with an understanding of procedures to reduce shrinkage and protect store assets.
Experience in retail, preferably in fashion, lifestyle, or accessories, is highly beneficial.
Proven ability to lead teams, motivate staff, and manage performance in a fast-paced environment.
Strong organizational and problem-solving skills, with attention to detail in merchandising and inventory control.
Basic proficiency in POS systems and retail software; familiarity with sales reporting is an advantage.
A diploma or degree in retail management, business, or a related field is preferred but not mandatory.
📌 Assistant Store Manager (Mumbai)
🏢 Favori
📍 Mumbai